Maserati bulletin MAS004814 MTB 25-28
What it saysThis bulletin provides updated information regarding the serviceability of the center tunnel door and trim components on Grecale vehicles. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a manufacturer communication dated Jul 24, 2025, received Jul 30, 2025, about the back over prevention. It names 27 model years (2016–2024). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides updated information regarding the serviceability of the center tunnel door and trim components on Grecale vehicles. Previously, if there was an issue with the ITM, Homelink buttons or the ceiling light buttons, the complete Ceiling Light assembly had to be replaced. It is now possible to replace individual components instead of the entire unit.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS004814 MTB 25-28 | Other | Jul 24, 2025 | 11020993 | PDF, 207 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2016 Maserati Levante.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 26 model years this bulletin names have filed 75 complaints with NHTSA since 2015. 24 of them name Electrical System, Back Over Prevention — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2018 Maserati Levante. The contact stated that after parking and occupying the vehicle at her residence inside her garage, the contact noticed smoke and a ball of fire coming from the cup holder console. The contact called 911. The contact stated she did not sustain any injuries. No medical attention was required.
2018 Maserati Levante · Electrical System · filed with NHTSA Aug 5, 2025 · ODI 11678575
The contact owns a 2016 Maserati Ghibli. The contact stated while reversing after the winter storm, the backup camera no longer displayed an image and was inoperable. No warning lights were illuminated. The vehicle was taken to a local dealer, but the failure could not be duplicated. The vehicle was not repaired.
2016 Maserati Ghibli · Back Over Prevention · filed with NHTSA Jan 5, 2023 · ODI 11500311
I was on my way home from work sitting at the red light and when I was release my feet from the brake to take to driving, the auto start failed to start the car and I was stuck on side the road for 30 minutes because my vehicle wouldn’t not start. Finally the car started but I couldn’t get it to go over 15 mph.
2017 Maserati Ghibli · Electrical System · filed with NHTSA Jul 18, 2023 · ODI 11532965
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group1 other manufacturer communication filed against these Maserati models under the same component group (back over prevention), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| MAS003708 | Service bulletin | Jul 19, 2023 | Rapid Update 641 concerning the integarted Center Stack (ICS) software update to solve the volume not operating by the rotary knob command… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati MAS004814 MTB 25-28 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the MAS004814 MTB 25-28 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does MAS004814 MTB 25-28 cover?
The manufacturer filed it against 27 model years: 2024 Maserati Ghibli, 2023 Maserati Ghibli, 2022 Maserati Ghibli, 2021 Maserati Ghibli, 2020 Maserati Ghibli, 2019 Maserati Ghibli and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.