Maserati bulletin MAS003708
What it saysRapid Update 641 concerning the integarted Center Stack (ICS) software update to solve the volume not operating by the rotary knob command and the A/C control panel not working. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a service bulletin dated Jul 19, 2023, received Aug 21, 2023, about the back over prevention. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRapid Update 641 concerning the integarted Center Stack (ICS) software update to solve the volume not operating by the rotary knob command and the A/C control panel not working.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS003708 | Service bulletin | Jul 19, 2023 | 10240810 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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More bulletins about the back over prevention
Source: same model, same component group1 other manufacturer communication filed against the Maserati Ghibli under the same component group (back over prevention), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| MAS004814 MTB 25-28 | Other | Jul 24, 2025 | This bulletin provides updated information regarding the serviceability of the center tunnel door and trim components on Grecale vehicles.… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati MAS003708 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the MAS003708 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does MAS003708 cover?
The manufacturer filed it against 2 model years: 2023 Maserati Ghibli, 2022 Maserati Ghibli. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.