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Manufacturer communication · Service bulletin

Maserati bulletin MAS004299 MCL 24-43

What it saysThis bulletin serves as a guide and provides some additional important info for servicing/repairing the rear differential axle seals on certain Maserati vehicles. NHTSA’s full summary ↓

Maserati filed this with NHTSA as a service bulletin dated Oct 3, 2024, received Oct 15, 2024, about the suspension. It names 18 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin serves as a guide and provides some additional important info for servicing/repairing the rear differential axle seals on certain Maserati vehicles.

Kind Service bulletin Manufacturer date Oct 3, 2024 Received by NHTSA Oct 15, 2024 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MAS004299 MCL 24-43Service bulletinOct 3, 202411008928PDF, 214 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Maserati files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 18 model years this bulletin names have filed 44 complaints with NHTSA since 2015. 2 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2019 Maserati Ghibli. The contact stated while driving approximately 40 MPH, the vehicle drove over a dip in the roadway and the rear end swayed from left to right. The contact stated that at higher speeds the swaying made the vehicle more unstable. The contact stated no warning light was illuminated.

2019 Maserati Ghibli · Suspension · filed with NHTSA May 19, 2023 · ODI 11522890

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

5 other manufacturer communications filed against these Maserati models under the same component group (suspension), newest first.

NumberKindDatedNHTSA’s summary
MAS004834 DS 25-27OtherAug 5, 2025This document outlines the correct diagnostic and evaluation procedure when oil traces or leakage are observed on front or rear shock absor…
MAS004675_A DS 25-21OtherJul 16, 2025This bulletin provides technical guidance for diagnosing and resolving creaking noises from the lower front suspension arm on Ghibli (M157)…
MAS004675 DS 25-10OtherApr 10, 2025Noise from the front suspensions while maneuvering. his Diagnostic Sheet serves as a guide and provides additional diagnostic info for possi…
MAS004560 DS 25-04OtherFeb 4, 2025his Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible front suspension anomalies. Noise from the fron…
MAS004419 MTB 24-35OtherOct 31, 2024This technical bulletin provides guidance and additional information on normal shock absorber operations that are often mistakenly identifi…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Maserati MAS004299 MCL 24-43 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the MAS004299 MCL 24-43 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does MAS004299 MCL 24-43 cover?

The manufacturer filed it against 18 model years: 2024 Maserati Ghibli, 2023 Maserati Ghibli, 2022 Maserati Ghibli, 2021 Maserati Ghibli, 2020 Maserati Ghibli, 2019 Maserati Ghibli and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.