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Manufacturer communication · Service bulletin

Lexus bulletin L-SB-0021-25

What it saysOBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. NHTSA’s full summary ↓

Lexus filed this with NHTSA as a service bulletin dated Mar 10, 2026, received Apr 8, 2026, about the engine. It names 21 model years (2019–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

Manufacturer campaign id L-SB-0021-25 Kind Service bulletin Manufacturer date Mar 10, 2026 Received by NHTSA Apr 8, 2026 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
L-SB-0021-25Service bulletinMar 10, 202611031155PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Lexus files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 21 model years this bulletin names have filed 435 complaints with NHTSA since 2015. 35 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

When removing foot from gas pedal the rpm shoot up to almost 4k instead of switching to EV mode or dropping to 1k rpm’s. This has scared my wife causing her to slam on brakes as she thought throttle was stuck since the rpm’s shot up. This is dangerous. It doesn’t happen all the time and Lexus did duplicate it but said was normal

2023 Lexus RX · Engine · filed with NHTSA Jun 23, 2025 · ODI 11668752

When we purchased this car in June 2024 it did not have an engine revving issue. The engine, electrical or transmission maybe all of them have SERIOUS SAFETY ISSUES! When driving and you let off the gas pedal the engine starts revving very loudly, it scares the heck out of you because you don't know if you can stop!

2024 Lexus RX · Engine · filed with NHTSA Sep 3, 2025 · ODI 11684648

The contact owns a 2023 Lexus NX 250. The contact stated that while driving at various highway speeds, the vehicle suddenly decelerated. During the failure, there was no warning light illuminated or messages displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure.

2023 Lexus NX · Engine · filed with NHTSA Aug 7, 2026 · ODI 11755435

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

34 other manufacturer communications filed against these Lexus models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Lexus list.

NumberKindDatedNHTSA’s summary
L-SB-0040-20 OBSOLETEService bulletinSep 22, 2026OBSOLETE NOTICE September 22, 2026: This bulletin is now obsolete. Please see L-SB-0026-26
L-SB-0026-26Service bulletinSep 22, 2026This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bull…
L-SB-0012-26Service bulletinMay 11, 2026Some 2023 — 2025 model year RX 350h customers may experience a high engine RPM/noise when coasting or braking when going downhill with high…
L-SB-0010-26Service bulletinApr 24, 2026Some customers of 2023 – 2025 model year RX 350h, RX 500h, and 2024 – 2025 model year TX 500h vehicles may experience one or more of the fol…
L-TT-0349-26Service bulletinMar 6, 2026Some Customers for the listed vehicles may have complaint of the following: unable to charge the vehicle using the supplied level 1 or 2 cha…
L-SB-0021-25 OBSOLETEService bulletinFeb 27, 2026OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
L-SB-0052-25Service bulletinNov 21, 2025Some 2022 – 2025 model year NX 450h+ and 2024 – 2025 RX 450h+ vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P01…
24LE02Warranty extensionAug 7, 2025The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off valve that can allow…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lexus L-SB-0021-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the L-SB-0021-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does L-SB-0021-25 cover?

The manufacturer filed it against 21 model years: 2025 Lexus ES, 2024 Lexus ES, 2023 Lexus ES, 2022 Lexus ES, 2021 Lexus ES, 2020 Lexus ES and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.