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Manufacturer communication · Service bulletin

Jeep bulletin S2519000004

What it saysCustomer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated May 30, 2025, received May 28, 2025, about the steering. It names 5 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Steering Wheel Off Center. Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

Kind Service bulletin Manufacturer date May 30, 2025 Received by NHTSA May 28, 2025 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2519000004Service bulletinMay 30, 202511018598PDF, 107 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 2,045 complaints with NHTSA since 2015. 122 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2021 Jeep Grand Cherokee, the 19 owners who gave an odometer reading for Steering reported it at a median of 25,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

May 16,2025 my power steering light came on. I checked the fluid, and when I turned it back on it was gone. The next day, I started driving all my safety lights in dash & mirrors came on. When I pulled into my kids school it made a strange noise. I then drove right across the street to Lees tires.

2021 Jeep Grand Cherokee · Steering · filed with NHTSA May 16, 2025 · ODI 11661515

The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that upon starting the vehicle, several unknown warning lights illuminated. The contact turned off the vehicle. The contact restarted the vehicle and shifted into reverse(R) and the steering wheel seized.

2022 Jeep Grand Cherokee · Steering · filed with NHTSA Jul 7, 2025 · ODI 11671723

In depth: 2023 Jeep Grand Cherokee steering problems → · 2022 Jeep Grand Cherokee steering problems → · 2021 Jeep Grand Cherokee steering problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

18 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (steering), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
S2523000032 REV. BService bulletinAug 14, 2026Steering Dragging While Recreational Flat Towing Behind RV.
S2123000070 REV. AService bulletinMay 18, 2026After Electric Power Steering (EPS) Replacement, Diagnostic Trouble Code (DTC) C221C-00 ECU Not Programmed/Flash Required Is Set
9100532 REV1Service bulletinMay 14, 2026Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, hea…
S2219000004 REV. AService bulletinMar 18, 2026Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.
108942Service bulletinDec 5, 2025MODULE - STEERING CONTROL
108941Service bulletinDec 5, 2025MODULE - STEERING CONTROL
S2523000065 REV. AService bulletinNov 18, 2025Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
105646Service bulletinOct 9, 2025MODULE - STEERING CONTROL & COLUMN

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep S2519000004 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2519000004 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does S2519000004 cover?

The manufacturer filed it against 5 model years: 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee, 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee, 2021 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.