Stellantis bulletin 9004542
What it saysRain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Sep 15, 2023, received Jun 27, 2022, about the visibility/wiper — 3 documents under this number. It names 19 model years across Jeep, Ram and Chrysler (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9004542 | Service bulletin | Sep 15, 2023 | 10248508 | not found |
| 9004542 | Service bulletin | Sep 15, 2023 | 10244347 | not found |
| 9004542 | Service bulletin | May 25, 2022 | 10214533 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themJeep 8 model years
Ram 8 model years
Also filed against model years this site has no page for: 2022 Ram 4500; 2022 Ram 5500.
Chrysler 3 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 17 model years this bulletin names have filed 8,129 complaints with NHTSA since 2015. 1 of them name Equipment — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 5 mph, the front windshield wiper arms started to malfunction. The contact stated that the driver’s side wiper arm seized and caused damage to the body of the vehicle. The vehicle was diagnosed and repaired.
2020 Chrysler Pacifica · Visibility/Wiper · filed with NHTSA Aug 4, 2021
We have 2022 Jeep Cherokee. The passenger visor falls out of the case hole causing a visual safety issue. This defect is casued by a poorly designed clip. The cost of the clip if over $950 with a total cost of $1025.73.
2022 Jeep Cherokee · Visibility/Wiper · filed with NHTSA May 19, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group9 other manufacturer communications filed against these Stellantis models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2408000008 | Service bulletin | Jan 25, 2024 | Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00 |
| S2323000003 | Service bulletin | Jan 19, 2024 | Wind Noise From Windshield Or Front Instrument Panel Area At Highway Speed |
| 9100248 | Service bulletin | Oct 19, 2023 | Ambient Air Temperature Sensor 2023-24MY RU Ambient Air Temperature Sensor not reading temp correctly or setting DTC P0073, P0070-15. Befor… |
| 2310223 | Service bulletin | Sep 28, 2023 | Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design. |
| 2401123 | Service bulletin | Aug 17, 2023 | Air Conditioning Not Blowing Cold or is Inoperative Customers may comment on one or more of the following: ? A/C will not function. ? A/C n… |
| 2308423 | Service bulletin | Jul 25, 2023 | Driver Side Exterior Mirror Scratches Scratches on the driver side power folding mirror bracket. This bulletin involves inspecting the driv… |
| 9100184 | Service bulletin | Jul 11, 2023 | SEAL Sunroof Glass Prior to replacing sunroof weatherstrip for water leak complaint, please take photos of the sunroof weatherstrip conditi… |
| 2307523 | Service bulletin | Jun 23, 2023 | Right Front Door Glass Snowflaking Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the righ… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 9004542 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9004542 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9004542 cover?
The manufacturer filed it against 19 model years across 3 brands (Jeep, Ram and Chrysler): 2022 Chrysler Pacifica, 2020 Chrysler Pacifica, 2020 Chrysler Voyager, 2022 Jeep Cherokee, 2021 Jeep Cherokee, 2019 Jeep Cherokee and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.