Chrysler bulletin 2401123
What it saysAir Conditioning Not Blowing Cold or is Inoperative Customers may comment on one or more of the following: ? NHTSA’s full summary ↓
Chrysler filed this with NHTSA as a service bulletin dated Aug 17, 2023, received Oct 2, 2023, about the visibility/wiper. It names 2 model years (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAir Conditioning Not Blowing Cold or is Inoperative Customers may comment on one or more of the following: ? A/C will not function. ? A/C not blowing cold. This bulletin involves performing an A/C compressor test and possibly replacing the A/C compressor.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2401123 | Service bulletin | Aug 17, 2023 | 10243260 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 334 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group3 other manufacturer communications filed against these Chrysler models under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2408000008 | Service bulletin | Jan 25, 2024 | Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00 |
| 9100248 | Service bulletin | Oct 19, 2023 | Ambient Air Temperature Sensor 2023-24MY RU Ambient Air Temperature Sensor not reading temp correctly or setting DTC P0073, P0070-15. Befor… |
| 9004542 | Service bulletin | Sep 15, 2023 | Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numb… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler 2401123 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2401123 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2401123 cover?
The manufacturer filed it against 2 model years: 2022 Chrysler Pacifica, 2022 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.