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Manufacturer communication · Service bulletin

Jeep bulletin 9100184

What it saysSEAL Sunroof Glass Prior to replacing sunroof weatherstrip for water leak complaint, please take photos of the sunroof weatherstrip condition in the vehicle and email them to FCA Redacted Content. NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Jul 11, 2023, received Sep 25, 2023, about the visibility/wiper. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

SEAL Sunroof Glass Prior to replacing sunroof weatherstrip for water leak complaint, please take photos of the sunroof weatherstrip condition in the vehicle and email them to FCA Redacted Content. Please don't remove and repair sunroof glass or the weatherstrip separately. Please return the sunroof glass with the weatherstrip to QEC for analysis. Please include the following info in your email: VIN, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with repair and part return to QEC.

Kind Service bulletin Manufacturer date Jul 11, 2023 Received by NHTSA Sep 25, 2023 Components Visibility/Wiper, Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9100184Service bulletinJul 11, 202310242705not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the sun/moon roof assembly for the 2023 Grand Cherokee →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 1,061 complaints with NHTSA since 2015.

A small crack in windshield starting at bottom of window on passenger side. No chip or rock strike. Not used in cold weather area. Not used off road. Crack has extended upward now about twelve inches. I live in Las Legas so it does get hot but not so much this year. First noticed as small crack around , this year

2022 Jeep Grand Cherokee · Visibility/Wiper · filed with NHTSA Aug 15, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

7 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (visibility/wiper), newest first.

NumberKindDatedNHTSA’s summary
S2323000003Service bulletinJan 19, 2024Wind Noise From Windshield Or Front Instrument Panel Area At Highway Speed
9100250Service bulletinNov 7, 2023Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no respo…
2310223Service bulletinSep 28, 2023Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design.
9004542Service bulletinSep 15, 2023Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numb…
9100211Service bulletinAug 29, 2023Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted con…
2308423Service bulletinJul 25, 2023Driver Side Exterior Mirror Scratches Scratches on the driver side power folding mirror bracket. This bulletin involves inspecting the driv…
2307523Service bulletinJun 23, 2023Right Front Door Glass Snowflaking Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the righ…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 9100184 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9100184 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 9100184 cover?

The manufacturer filed it against 2 model years: 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.