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Manufacturer communication · Service bulletin · 2 brands

Stellantis bulletin S2408000008

What it saysRain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00 NHTSA’s full summary ↓

Stellantis filed this with NHTSA as a service bulletin dated Jan 25, 2024, received Mar 18, 2024, about the visibility/wiper. It names 20 model years across Ram and Chrysler (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Ram · Chrysler.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00

Kind Service bulletin Manufacturer date Jan 25, 2024 Received by NHTSA Mar 18, 2024 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2408000008Service bulletinJan 25, 202410251794not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Ram 14 model years

Also filed against model years this site has no page for: 2022 Ram 4500; 2023 Ram 4500; 2024 Ram 4500; 2022 Ram 5500; 2023 Ram 5500; 2024 Ram 5500.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Stellantis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 14 model years this bulletin names have filed 1,958 complaints with NHTSA since 2015.

The contact owns a 2023 Ram 2500. The contact stated that after exiting and turning off the vehicle, he noticed that the windshield wipers had turned on independently. The contact went to turn off the windshield wipers. The contact disconnected the battery. There was an abnormal burning odor of plastic detected in the fuse box.

2023 Ram 2500 · Visibility/Wiper · filed with NHTSA Aug 19, 2024

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

4 other manufacturer communications filed against these Stellantis models under the same component group (visibility/wiper), newest first.

NumberKindDatedNHTSA’s summary
9100248Service bulletinOct 19, 2023Ambient Air Temperature Sensor 2023-24MY RU Ambient Air Temperature Sensor not reading temp correctly or setting DTC P0073, P0070-15. Befor…
9004542Service bulletinSep 15, 2023Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numb…
2401123Service bulletinAug 17, 2023Air Conditioning Not Blowing Cold or is Inoperative Customers may comment on one or more of the following: ? A/C will not function. ? A/C n…
9100114Service bulletinApr 25, 2023Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal. It could have been…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram and Chrysler, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis S2408000008 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2408000008 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does S2408000008 cover?

The manufacturer filed it against 20 model years across 2 brands (Ram and Chrysler): 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2024 Chrysler Voyager, 2023 Chrysler Voyager, 2022 Chrysler Voyager and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.