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Manufacturer communication · Service bulletin

Jeep bulletin 103777

Jeep filed this with NHTSA as a service bulletin dated Mar 5, 2025, received Mar 19, 2025, about the fuel/propulsion system. It names 3 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TAPPET KIT - FUEL DOOR

Kind Service bulletin Manufacturer date Mar 5, 2025 Received by NHTSA Mar 19, 2025 Components Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
103777Service bulletinMar 5, 202511015803PDF, 158 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
68509685AB——eBay Motors →
68509685ACis availble, can be ordered—eBay Motors →

Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 1,390 complaints with NHTSA since 2015. 288 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I received a recall notice on my Jeep Wrangler Sahara 4xe that the vehicle could suddenly shut down while in motion and needed a repair to prevent this from happening. I took it into the dealer to get the repair. At this point the vehicle had about 1200 miles on it.

2023 Jeep Wrangler · Fuel/Propulsion System · filed with NHTSA Apr 29, 2023

My vehicle did a software update Friday, October 10 10th after the update the vehicle went into a limp mode. I had to put the vehicle in park. Turn the vehicle off. Turn the vehicle back on immediately a check engine light came on.

2025 Jeep Wrangler · Fuel/Propulsion System · filed with NHTSA Oct 11, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

13 other manufacturer communications filed against the Jeep Wrangler under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
9100840Service bulletinJul 15, 2026Switchbank 4 gang The customer will notice either one or two of the following conditions: 1. Fuel Door is Not opening when Fuel door Switch…
9100833 REV1Service bulletinJul 6, 2026Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and driv…
9100833Service bulletinJun 17, 2026Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and driv…
23-040-25Service bulletinNov 1, 2025Fuel Filler Door Will Not Open Customers may experience the following: ● Fuel filler door does not open This bulletin involves inspecting an…
14-010-25 REV. AService bulletinJun 24, 2025Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as di…
14-012-25Service bulletinMay 31, 2025"Unable To Refuel Vehicle Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the fol…
105038Service bulletinMay 15, 2025TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
105039Service bulletinMay 14, 2025TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 103777 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 103777 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 103777 cover?

The manufacturer filed it against 3 model years: 2025 Jeep Wrangler, 2024 Jeep Wrangler, 2023 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.