Jaguar bulletin SSM76318 - 28APR25
What it saysEngine Will Crank, No Start When At Operating Temperature NHTSA’s full summary ↓
Jaguar filed this with NHTSA as a manufacturer communication dated Apr 28, 2025, received May 5, 2025, about the engine. It names 9 model years (2017–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationEngine Will Crank, No Start When At Operating Temperature
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM76318 - 28APR25 | Other | Apr 28, 2025 | 11017769 | PDF, 48 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 141 complaints with NHTSA since 2015. 57 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2017 Jaguar F-Pace, the 12 owners who gave an odometer reading for Engine reported it at a median of 75,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2017 Jaguar F-Pace. The contact stated upon entering the vehicle, the engine failed to turn over while starting the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer and it was diagnosed with the super charger and the engine needing to be replaced.
2017 Jaguar F-Pace · Engine · filed with NHTSA Jul 1, 2021 · ODI 11423110
The contact owns a 2019 Jaguar F-Pace. The contact stated that while driving at an undisclosed speed, the message that the engine was overheating was displayed and the engine started overheating. The vehicle was pulled over to the shoulder of the roadway. The contact allowed the engine to cool down.
2019 Jaguar F-Pace · Engine · filed with NHTSA Aug 12, 2026 · ODI 11756553
While driving, the engine suddenly shut off without warning. The first incident occurred in May 2025 and stalled twice in late August 2025. Each time I lost motive power and steering/brake assist dropped, I coasted to a safe spot, turned the ignition off and back on, and the vehicle restarted.
2018 Jaguar F-Pace · Engine · filed with NHTSA Aug 26, 2025 · ODI 11683093
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group24 other manufacturer communications filed against the Jaguar F-Pace under the same component group (engine), newest first. The eight newest are listed; the rest are on the Jaguar list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| H490v3 - 01MAY26 | Service bulletin | May 1, 2026 | Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposi… |
| SSM000017-19DEC25 | Other | Dec 20, 2025 | Coolant fan may continue running at high speed after ignition shut-off |
| TUCC_JUL2025_16 | Other | Jul 11, 2025 | The low coolant light may be illuminated/there may be a coolant leak from the engine area. |
| SSM76318ATT - 28APR25 | Other | Apr 28, 2025 | Engine Will Crank, No Start When At Operating Temperature |
| TUCC_APR2025_20 | Other | Apr 11, 2025 | Engine replacement under warranty. |
| H490v2 - 09APR25 | Service bulletin | Apr 9, 2025 | Engine Oil and Filter Change |
| SFCC_MAR2025_47 | Other | Mar 14, 2025 | Low coolant lamp comes on and/or leak of coolant from engine area. |
| SFCC_FEB2025_46 | Other | Feb 13, 2025 | Low engine coolant lamp warning on instrument panel and/or coolant leak at expansion tank cap. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jaguar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jaguar SSM76318 - 28APR25 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM76318 - 28APR25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM76318 - 28APR25 cover?
The manufacturer filed it against 9 model years: 2025 Jaguar F-Pace, 2024 Jaguar F-Pace, 2023 Jaguar F-Pace, 2022 Jaguar F-Pace, 2021 Jaguar F-Pace, 2020 Jaguar F-Pace and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.