Hyundai service campaign TBW
What it saysA software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system. NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service campaign dated Jul 9, 2025, received Jul 1, 2024, about the electrical system — 2 documents under this number: 25-01-045H TSB, 24-01-045H. It names 16 model years (2022–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationA software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-01-045H TSB | Service campaign | Jul 9, 2025 | 11020693 | PDF, 1,059 KB |
| 24-01-045H | Service bulletin | Jun 12, 2024 | 11002708 | PDF, 854 KB |
What the document itself lists
The manufacturer titles it “SOFTWARE INSPECTION/UPDATE FOR DISPLAY AUDIO 2.0V”.
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 96160-AA230 | — | — |
| 96160-AA240 | — | — |
| 96160-AA250 | D2V.003.200.240318 VDS 1 type | — |
| 96160-BY090 | — | — |
| 96160-G7GB0 | IONIQ Hybrid (AE HEV) | — |
| 96160-G2GA0 | — | — |
| 96160-G2GB0 | — | — |
| 96160-G2MA0 | IONIQ Plug-in Hybrid | — |
| 96160-J9630 | — | — |
| 96160-J9650 | — | — |
| 96160-K4710 | — | — |
| 96160-S8710 | Palisade (LX2) | — |
| 96160-K5010 | — | — |
| 96160-K5120 | — | — |
| 96160-K5130 | Sonata (DN8) | — |
| 96160-L0200 | — | — |
| 96160-L0500 | — | — |
| 96160-L0250 | — | — |
| 96160-L5700 | — | — |
| 96160-L5650 | Tucson (NX4) | — |
| 96160-N9410 | — | — |
| 96160-N9470 | — | — |
| 96160-N9480 | — | — |
| 96160-CW000 | — | — |
| 96160-CW010 | — | — |
| 96160-CW020 | Tucson Hybrid | — |
| 96160-P0100 | — | — |
| 96160-P0110 | — | — |
| 96160-P0120 | — | — |
| 96160-S2570 | — | — |
| 96160-S2580 | — | — |
| 96160-S2590 | D2V.003.200.240318 VDS 2 type 2022 Santa Fe Hybrid | — |
| 96160-CL070 | — | — |
| 96160-CL080 | — | — |
| 96160-CL520 | — | — |
| 96160-CL530 | Santa Fe Plug-in | — |
| 96160-K2893 | Venue (QX) | — |
| 96160-K2793 | D2V.003.200.230302 VDS 3 type | — |
Read by machine from the document NHTSA serves (16 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 2,651 complaints with NHTSA since 2015. 503 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Hyundai Tucson, the 13 owners who gave an odometer reading for Electrical System reported it at a median of 25,800 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Speedometer stopped working and went to Zero MPH June 1, 2022. Vehicle has only 2,800 miles on it. Shutting off and restarting the car did not solve this. Simultaneously, the car compass indicated wrong direction; a safety announcement came over the infotainment system repeatedly telling us we were driving the wrong way on the street (we…
2022 Hyundai Palisade · Electrical System · filed with NHTSA Jun 1, 2022 · ODI 11467028
Three incidents of shifting from park to drive or reverse and car does not move in the drive or reverse. Turning PHEV car off seems to reset it. Third time car had a high pitch whine and trying to move in reverse caused a strong shudder and check engine light to come on. Diagnostic code for power train P072200.
2022 Hyundai Tucson · Electrical System · filed with NHTSA Jan 13, 2023 · ODI 11501658
2022 Santa Cruz 764 miles. Washed vehicle April 1st with hose, water & soap bubbles in grill of DRL. I was told that its a lens cover & not the LED DRL, but it collects and holds water & soap. I can't clean in there. Field service engineer came out, deamed normal by Hyundai, grill & lens are not sealed.
2022 Hyundai Santa Cruz · Electrical System · filed with NHTSA May 12, 2022 · ODI 11464351
In depth: 2023 Hyundai Santa Fe electrical problems → · 2022 Hyundai Tucson electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group98 other manufacturer communications filed against these Hyundai models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Hyundai list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| P38 | Service bulletin | Oct 29, 2026 | Certain Tucson (NX4, NX4A), Tucson Hybrid (NX4 HEV), and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may be eligible for the installation of t… |
| 26-GI-003H | Service bulletin | Oct 27, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So… |
| Z09 | Warranty extension | Sep 26, 2026 | Certain Santa Fe Hybrid (TM HEV) and Santa Fe Plug-In Hybrid (TM PHEV) vehicles may have an inoperable horn that may be caused by foreign su… |
| 26-BE-021H | Service bulletin | Sep 18, 2026 | Some Venue (QX) vehicles may have an inoperative horn due to insufficient internal soldering of the horn assembly. This bulletin provides in… |
| 26-EM-014H | Service bulletin | Sep 16, 2026 | Some Tucson (TL) vehicles equipped with a 2.0L engine may exhibit a continued DTC P132600 after an ECM logic update has been performed per T… |
| 9C5 | Service campaign | Sep 9, 2026 | Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This u… |
| 9D4 | Service campaign | Sep 1, 2026 | Certain Palisade (LX3) and Palisade Hybrid (LX3 HEV) vehicles may experience Over-the-Air (OTA) update failures due to outdated Central Comm… |
| LA39 | Warranty extension | Aug 29, 2026 | Some Palisade Hybrid (LX3 HEV) vehicles may illuminate the hybrid system warning light with Diagnostic Trouble Codes (DTC) P0C381C when the… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai TBW a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TBW repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does TBW cover?
The manufacturer filed it against 16 model years: 2023 Hyundai Elantra, 2022 Hyundai Elantra, 2022 Hyundai Ioniq, 2023 Hyundai Kona, 2022 Hyundai Kona, 2022 Hyundai Palisade and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.