Ford bulletin TSB 26-2341
What it saysReasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jul 23, 2026, received Jul 27, 2026, about the power train. It names 11 model years across Ford and Lincoln (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 26-2341 | Service bulletin | Jul 23, 2026 | 11035231 | PDF, 244 KB |
What the document itself lists
Parts the bulletin names — the first 40 it lists
| Part number | Description | Qty | Find it |
|---|---|---|---|
| W520102-S442 | — | — | |
| 4S4Z-3N324-AA | — | — | |
| JM5Z-7902-FTC | Torque Converter | — | eBay Motors → |
| JM5Z-1S177-A | — | — | |
| W712961-S450B | Steering Shaft Bolt | — | eBay Motors → |
| JM5Z-7F396-A | Main Control Cover Gasket | — | eBay Motors → |
| W716457-S439 | Subframe Bolts | — | eBay Motors → |
| W520215-S440 | Tie Rod Nuts | — | eBay Motors → |
| W705606-S440 | Front Stabilizer Bar Nut | — | eBay Motors → |
| W500545-S439 | Ball Joint Bolts | — | eBay Motors → |
| W520214-S440 | Ball Joint Nuts | — | eBay Motors → |
| CCPZ-3B477-B | Front Halfshaft Wheel Hub Nuts | — | eBay Motors → |
| BB5Z-4B422-C | Front Halfshaft Retainer Circlip | — | eBay Motors → |
| W715618-S437 | Torque Converter Nuts | — | eBay Motors → |
| JM5Z-7N265-E | Transmission Pump Assembly Seals | — | eBay Motors → |
| JM5Z-7N142-A | Chain Snubber Seal | — | eBay Motors → |
| JM5Z-7N142-D | Chain Snubber Seal | — | eBay Motors → |
| JM5Z-7N265-G | Transmission Pump Assembly Seals | — | eBay Motors → |
| JM5Z-7G007-A | Solenoid Retainers | — | eBay Motors → |
| W712658-S439 | Solenoid Retainer Bolts | — | eBay Motors → |
| JM5Z-7N473-C | Planetary Assembly | — | eBay Motors → |
| JM5Z-7A248-E | Torque Converter Hub Seal | — | eBay Motors → |
| JM5Z-7A098-A | Transmission Fluid Pump Filter | — | eBay Motors → |
| JM5Z-7Z302-A | Transmission Pump Assembly Filter Grommet | — | eBay Motors → |
| JM5Z-7B301-A | Transmission Filter | — | eBay Motors → |
| K2GZ-7275-B | RH Axle Circlip And O-ring | — | eBay Motors → |
| W719767-S439 | Intermediate Shaft Mounting Bolts | — | eBay Motors → |
| K2GZ-7086-A | Intermediate Shaft Bearing O-Ring Seal | — | eBay Motors → |
| W719766-S900 | PTU Bolts | — | eBay Motors → |
| W714265-S442 | Catalytic Converter And Tailpipe Nuts | — | eBay Motors → |
| K2GZ-6L612-A | Upper Exhaust Gasket | — | eBay Motors → |
| F2GZ-4682-A | PTU Bolts And Retaining Straps | — | eBay Motors → |
| CV6Z-9450-E | Lower Exhaust Gasket | — | eBay Motors → |
| JM5Z-7H260-A | RH Halfshaft Seal | — | eBay Motors → |
| W701350-S437 | — | — | |
| K2GZ-6758-H | — | — | |
| K2GZ-6758-G | — | — | |
| JM5Z-7Z490-B | — | — | |
| JM5Z-7Z490-D | — | — | |
| W712458-S900 | — | — |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 262341A | 2019-2024: Edge AWD: Retrieve DTCs, Replace The Output Planetary Carrier Assembly… | 15.2 hrs |
| 262341B | 2019-2024: Edge FWD: Retrieve DTCs, Replace The Output Planetary Carrier Assembly… | 13.5 hrs |
| 262341C | 2019-2023: Nautilus AWD: Retrieve DTCs, Replace The Output Planetary Carrier… | 15.1 hrs |
| 262341D | 2019-2023: Nautilus FWD: Retrieve DTCs, Replace The Output Planetary Carrier… | 13.3 hrs |
| 262341E | Additional Time To Check And Adjust Front Toe (Can Be Claimed With Operations A, B… | 0.8 hrs |
| 262341F | Additional Time To Check And Adjust Front Toe If Equipped With Active/Adaptive… | 0.9 hrs |
| 262341G | Additional Time To Check And Adjust Front Toe If Equipped With Lane Departure (Can… | 0.9 hrs |
| 262341H | Additional Time To Check And Adjust Front Toe If Equipped With Active/Adaptive… | 1 hrs |
| 262341J | Additional Time If Equipped With Power Transfer Unit Oil-to-Coolant Cooler (Can Be… | 0.2 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 29, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 6 model years
Lincoln 5 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 11 model years this bulletin names have filed 1,607 complaints with NHTSA since 2015. 815 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Ford Edge, the 106 owners who gave an odometer reading for Power Train reported it at a median of 70,911 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The transmission jerks at low speeds between 10mph-60mph. Has been duplicated at Lincoln dealership. A torque converter was replaced , but did not correct problem. I know that there is a class action suit for this problem for 2019-2021 it needs to add the 2022 suv also. Lincoln paid for parts , I paid labor . Total repair was 2200$
2022 Lincoln Nautilus · Power Train · filed with NHTSA Mar 6, 2026 · ODI 11722407
The contact owns a 2021 Ford Edge. The contact stated while stopped at a car wash, the vehicle independently shifted out of neutral into reverse, without warning. The contact depressed the brake pedal and the vehicle stopped. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found.
2021 Ford Edge · Power Train · filed with NHTSA Jul 18, 2023 · ODI 11533017
Transmission was shuddering when it shifted gears. It would lose power and jerk between each gear. We paid for diagnostic at the dealership and they diagnosed as torque converter shudder under 2 separate TSB's. Dealership offered to fix at a cost of $6400. Told not to drive the vehicle or at least as little as possible.
2021 Lincoln Nautilus · Power Train · filed with NHTSA Oct 3, 2026 · ODI 11768750
In depth: 2020 Ford Edge transmission and drivetrain problems → · 2019 Ford Edge transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group26 other manufacturer communications filed against these Ford models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2341 v3 | Service bulletin | Oct 29, 2026 | This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W52… |
| SSM 55212 | Service bulletin | Sep 29, 2026 | Some 2024-2026 Nautilus vehicles may exhibit a shudder/chatter/vibration from the rear drive unit (RDU) during low-speed turns. Workshop Man… |
| TSB 26-2341 v2 | Service bulletin | Sep 17, 2026 | This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W52… |
| TSB 26-2328 | Service bulletin | Jul 15, 2026 | This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim qu… |
| SSM 54924 | Service bulletin | Jun 12, 2026 | Some 2024-2026 Nautilus vehicles equipped with an 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnos… |
| TSB 26-2270 | Service bulletin | Jun 3, 2026 | This bulletin supersedes 26-2140. Reason for update: update the Parts list to correct the part description of the part number JM5Z-7N473-C… |
| TSB 26-2194 | Service bulletin | Apr 26, 2026 | This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles.… |
| TSB 26-2140 | Service bulletin | Apr 21, 2026 | Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Intermittent or permanent n… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 26-2341 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 26-2341 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 26-2341 cover?
The manufacturer filed it against 11 model years across 2 brands (Ford and Lincoln): 2024 Ford Edge, 2023 Ford Edge, 2022 Ford Edge, 2021 Ford Edge, 2020 Ford Edge, 2019 Ford Edge and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.