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Owner complaints · Power Train

2020 Ford Edge transmission and drivetrain problems

187 of the 318 complaints owners filed with NHTSA about the 2020 Ford Edge name the transmission and drivetrain (NHTSA’s “Power Train” heading — the transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading). Filed under the same heading: 34 manufacturer bulletins, 2 recalls. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

187 complaints 59% of this model year’s 2 reports a crash 1 a fire typically at 85k miles

What owners filed about the transmission and drivetrain

Source: NHTSA complaint database
187complaints name the transmission and drivetrain

2 of the 187 reports a crash · 1 a fire · 3 injuries. Self-reported, unverified.

Filed per year: 2020: 2 · 2021: 4 · 2022: 2 · 2023: 14 · 2024: 32 · 2025: 75 · 2026: 58

85kmiles, typically

Half of the 42 owners who gave an odometer reading reported the transmission and drivetrain problem between 62,000 and 104,000 miles. A median of reports, not the life of a part.

59%of this model year’s complaints

318 complaints in all about the 2020 Ford Edge, 58 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Power Train” means the same area of the vehicle, not one fault.

Across model years: Ford Edge transmission and drivetrain problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the transmission and drivetrain. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

I just had my car looked at by two different mechanics about rear differential. They told me those last the life of the car. So, they told me to look up recalls because that could be the issue. I only have 64000 miles on the car
Power Train Sep 28, 2023 NHTSA owner report
Powertrain went out in 4 lane hallway, transmission and drive shaft. There was a power train light that went on a few days before. I made appt with Ford and had to be towed there for my appointment, was unable to make it there. the people at ford told me that they have had to fix this same thing on multiple/many vehicles.
Power Train Jul 31, 2023 NHTSA owner report
The contact owns a 2020 Ford Edge. The contact stated that while driving at low speeds, while shifting into first and second gear, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to a transmission failure.
Power Train at 56,000 miles Jun 13, 2023 NHTSA owner report
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the occupants smelled fumes in the interior of the vehicle and began to experience adverse effects. No warning lights were displayed on the instrument panel.
Power Train at 70,000 miles Jun 8, 2023 NHTSA owner report
Just bought this car not even a month ago. Drove less than 80 miles. After doing my actual behind the wheel test w highway patrol in the car (Missouri) I noticed the car shifting and jerking into gear as I'd accelerate from a stopped or parked position. No warning lights displayed at that time.
Power Train Mar 16, 2023 NHTSA owner report

What is on file about the transmission and drivetrain

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

34 manufacturer bulletins filed under this heading

The 3 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

B156D P0011 P0012 P0014 P0015 P0016 P0017 P0018

Codes a bulletin or an owner’s complaint about the 2020 Ford Edge names on this model year; a code with a record of its own links it.

Other systems with a record on the 2020 Ford Edge

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are transmission and drivetrain problems common on the 2020 Ford Edge?

They are documented: NHTSA holds 187 owner complaints naming the transmission and drivetrain on this model year (59% of everything owners filed about it), and 34 manufacturer bulletins, 2 recalls are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the transmission and drivetrain on the 2020 Ford Edge?

Yes — 2 campaigns are filed under this heading: 21V011000, 20V550000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do transmission and drivetrain problems show up on the 2020 Ford Edge?

Owners who gave an odometer reading reported it at a median of 85,000 miles; half of them between 62,000 and 104,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Power Train" heading cover?

The transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.