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Manufacturer communication · Service bulletin

Lincoln bulletin SSM 54924

What it saysSome 2024-2026 Nautilus vehicles equipped with an 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0767, P0766 and/or P2703 stored in the powertrain… NHTSA’s full summary ↓

Lincoln filed this with NHTSA as a service bulletin dated Jun 12, 2026, received Jun 16, 2026, about the power train. It names 3 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2024-2026 Nautilus vehicles equipped with an 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0767, P0766 and/or P2703 stored in the powertrain control module (PCM) and harsh/no reverse engagement. This may be due to the selectable one-way clutch (SOWC). To correct the condition, remove the transmission. Refer to Workshop Manual (WSM), Section 307-01. Disassemble the transmission only far enough to access the SOWC. Refer to WSM, Section 307-01 > Overhaul and perform Steps 24-65. The transmission range (TR) sensor does not have to be removed. Remove the SOWC assembly, disassemble the A-clutch and discard the SOWC. Refer to WSM, Section 307-01 > Overhaul and perform Steps 164-170. Assemble the new SOWC with the A-clutch components. Refer to WSM, Section 307-01 > Overhaul and perform Steps 173-179. The A-clutch seals can be reused unless damaged. Install the new SOWC and reverse the procedure to reassemble the transmission. Overhaul the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Replace t

Trouble codes it names: P0766 P0767 P2703

Kind Service bulletin Manufacturer date Jun 12, 2026 Received by NHTSA Jun 16, 2026 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 54924Service bulletinJun 12, 202611033907PDF, 72 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 75 complaints with NHTSA since 2015. 1 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The Lane keeping assistance has failed multiple times when the car enters an intersection and the lines on the road are broken by a gap due to a turn. To situations occurred where the car aggressively entered oncoming traffic lane and I quickly directed the car back to the correct lane. Lane keeping assistance seems to be very touchy.

2026 Lincoln Nautilus · Power Train · filed with NHTSA Sep 15, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

22 other manufacturer communications filed against the Lincoln Nautilus under the same component group (power train), newest first. The eight newest are listed; the rest are on the Lincoln list.

NumberKindDatedNHTSA’s summary
TSB 26-2341 v2Service bulletinSep 17, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W52…
TSB 26-2341Service bulletinJul 23, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W52…
TSB 26-2328Service bulletinJul 15, 2026This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim qu…
TSB 26-2270Service bulletinJun 3, 2026This bulletin supersedes 26-2140. Reason for update: update the Parts list to correct the part description of the part number JM5Z-7N473-C…
TSB 26-2194Service bulletinApr 26, 2026This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles.…
TSB 26-2140Service bulletinApr 21, 2026Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Intermittent or permanent n…
SSM 54643Service bulletinMar 10, 2026Some 2024-2026 Nautilus non-hybrid vehicles may exhibit a rattle or buzzing noise from under the center of the car during light throttle, lo…
TSB 25-2627Service bulletinFeb 9, 2026This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lincoln SSM 54924 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 54924 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 54924 cover?

The manufacturer filed it against 3 model years: 2026 Lincoln Nautilus, 2025 Lincoln Nautilus, 2024 Lincoln Nautilus. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.