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Manufacturer communication · Service bulletin · 2 brands

Ford bulletin TSB 26-2140

What it saysSome of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Intermittent or permanent no reverse engagement. * Illuminated malfunction indicator lamp (MIL)… NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Apr 21, 2026, received Apr 28, 2026, about the power train. It names 3 model years across Ford and Lincoln (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Intermittent or permanent no reverse engagement. * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0767 stored in the powertrain control module (PCM). In addition to the required conditions, the vehicle may also exhibit a harsh reverse engagement, DTC P0766 and/or P2703. This may be due to an internal mechanical concern with the selectable one-way clutch (SOWC).

Trouble codes it names: P0766 P0767 P2703

Kind Service bulletin Manufacturer date Apr 21, 2026 Received by NHTSA Apr 28, 2026 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB 26-2140Service bulletinApr 21, 202611031609PDF, 204 KB

What the document itself lists

Parts the bulletin names — the first 40 it lists

Part numberDescriptionQtyFind it
JM5Z-7P030-CSelectable One Way Clutch—eBay Motors →
JM5Z-1S177-AAxle Seal—eBay Motors →
W712961-S450BSteering Shaft Coupler Bolt—eBay Motors →
JX6Z-3D677-BSteering Shaft Seal—eBay Motors →
W716457-S439Sub Frame Bolts—eBay Motors →
W520215-S440Tie Rod Nuts—eBay Motors →
W705606-S440Front Stabilizer Bar Nut—eBay Motors →
W500545-S439Lower Ball Joint Pinch Bolt—eBay Motors →
W520214-S440Lower Ball Joint Pinch Nut—eBay Motors →
CCPZ-3B477-BFront Halfshaft Wheel Hub Nut—eBay Motors →
BB5Z-4B422-CHalfshaft Retaining Circlip—eBay Motors →
W520102-S442Half Shaft Retainer Strap Nuts—eBay Motors →
4S4Z-3N324-AAHalf Shaft Retaining Strap—eBay Motors →
W715618-S437Torque Converter Nuts—eBay Motors →
JM5Z-7N265-ETransmission Pump Assembly Seals—eBay Motors →
JM5Z-7N142-AChain Snubber Seal—eBay Motors →
JM5Z-7N142-DChain Snubber Seal—eBay Motors →
JM5Z-7N265-GTransmission Pump Assembly Seals—eBay Motors →
JM5Z-7G007-ASolenoid Retainers—eBay Motors →
W712658-S439Solenoid Clamp Bolts—eBay Motors →
JM5Z-7N473-CSteering Shaft Coupler Bolt—eBay Motors →
JM5Z-7A248-EConverter Hub Seal—eBay Motors →
W790063-S900Bolts3eBay Motors →
K2GZ-7275-BRH Intermediate Shaft Kit1eBay Motors →
W719767-S439PTU Intermediate Shaft Bolts—eBay Motors →
K2GZ-7086-APTU Intermediate Shaft Seal-O-Ring—eBay Motors →
W719766-S900PTU Bolts—eBay Motors →
K2GZ-7H469-DActuator To PTU Seal Kit—eBay Motors →
W714265-S442Muffler and Tailpipe /Catalytic Converter—eBay Motors →
K2GZ-6L612-AExhaust Gasket (3 Hole Mount)—eBay Motors →
F2GZ-4682-AStrap and 2 Bolts—eBay Motors →
CV6Z-9450-EExhaust Gasket—eBay Motors →
JM5Z-7H260-ARH Halfshaft Seal—eBay Motors →
W701350-S437——eBay Motors →
K2GZ-6758-H——eBay Motors →
K2GZ-6758-G——eBay Motors →
JM5Z-7F396-A——eBay Motors →
JM5Z-7Z490-B——eBay Motors →
JM5Z-7Z490-D——eBay Motors →
W712458-S900——eBay Motors →

Labour operations and the time the manufacturer allows

OperationDescriptionTime
262140A2023-2024 Edge FWD 8F35 Transmission: Retrieve DTCs, Replace The SOWC Includes Time…14.1 hrs
262140B2023-2024 Edge 4WD 8F35 Transmission: Retrieve DTCs, Replace The SOWC Includes Time…15.7 hrs
262140C2023 Nautilus FWD 8F35 Transmission: Retrieve DTCs, Replace The SOWC Includes Time…13.9 hrs
262140D2023 Nautilus 4WD 8F35 Transmission: Retrieve DTCs, Replace The SOWC Includes Time…15.6 hrs
262140EAdditional Time To Check And Adjust Front Toe (Can Be Claimed With Operations A, B…0.8 hrs
262140FAdditional Time To Check And Adjust Front Toe If Equipped With Active/Adaptive…0.9 hrs
262140GAdditional Time To Check And Adjust Front Toe If Equipped With Lane Departure (Can…0.9 hrs
262140HAdditional Time To Check And Adjust Front Toe If Equipped With Active/Adaptive…1 hrs
262140JAdditional Time If Equipped With Power Transfer Unit Oil-To-Coolant Cooler (Can Be…0.2 hrs

Read by machine from the document NHTSA serves (4 pages), read Sep 29, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Lincoln 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 73 complaints with NHTSA since 2015. 10 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. The contact stated that shortly afterwards, the vehicle returned to normal operation. There was no warning light illuminated.

2023 Ford Edge · Power Train · filed with NHTSA Aug 14, 2026

When put into reverse, a warning of "gear will engage at low speed" appeared multiple times. Car has to be shut down and restarted to allow for gear to engage

2024 Ford Edge · Power Train · filed with NHTSA Mar 17, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

27 other manufacturer communications filed against these Ford models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2341 v2Service bulletinSep 17, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W52…
TSB 26-2341Service bulletinJul 23, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W52…
TSB 26-2328Service bulletinJul 15, 2026This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim qu…
SSM 54924Service bulletinJun 12, 2026Some 2024-2026 Nautilus vehicles equipped with an 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnos…
TSB 26-2270Service bulletinJun 3, 2026This bulletin supersedes 26-2140. Reason for update: update the Parts list to correct the part description of the part number JM5Z-7N473-C…
TSB 26-2194Service bulletinApr 26, 2026This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles.…
SSM 54643Service bulletinMar 10, 2026Some 2024-2026 Nautilus non-hybrid vehicles may exhibit a rattle or buzzing noise from under the center of the car during light throttle, lo…
TSB 25-2627Service bulletinFeb 9, 2026This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford TSB 26-2140 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB 26-2140 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB 26-2140 cover?

The manufacturer filed it against 3 model years across 2 brands (Ford and Lincoln): 2024 Ford Edge, 2023 Ford Edge, 2023 Lincoln Nautilus. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.