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Manufacturer communication · Service bulletin

Ford bulletin TSB 25-2156

What it saysThis article supersedes TSB 23-2155 to update the Service Procedure and change labor operation from actual time to fixed time. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Apr 27, 2025, received Apr 30, 2025. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This article supersedes TSB 23-2155 to update the Service Procedure and change labor operation from actual time to fixed time. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions:  "Front Camera Fault Service Required" message  Pre-collision Assist inoperative  Adaptive cruise control inoperative  Front windshield camera alignment routine fails to complete This may be due to a connection issue between the IPMA Camera and the IPMA.

Trouble codes it names: C1001 U3000

Kind Service bulletin Manufacturer date Apr 27, 2025 Received by NHTSA Apr 30, 2025 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB 25-2156Service bulletinApr 27, 202511017336PDF, 1,973 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
LJ8Z-14F662-BA-Pillar to IPMA Coaxial Cable—eBay Motors →
LJ8Z-14D202-W——
LJ8Z-14D202-UImage Processing Module A (IPMA) Camera to A-Pillar Coaxial Cable—eBay Motors →
ML3Z-19H406-BImage Processing Module A (IPMA) Camera—eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
MT252156Actual Time Up To6.7 hrs

Read by machine from the document NHTSA serves (22 pages), read Sep 29, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 608 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford TSB 25-2156 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB 25-2156 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB 25-2156 cover?

The manufacturer filed it against 3 model years: 2023 Ford Mustang Mach-E, 2022 Ford Mustang Mach-E, 2021 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.