Ford over-the-air update 25-OTA SYNC-25.2.1.6.5 MACHE
What it says"Quality improvements include: -Latest SYNC deployment to enable "BlueCruise" NHTSA’s full summary ↓
Ford filed this with NHTSA as an over-the-air update dated May 14, 2025, received Jun 5, 2025, about the forward collision avoidance — 1 document under this number: 25-SYNC-25.2.1.6.5 MachE. It names 1 model year (2024). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Quality improvements include: -Latest SYNC deployment to enable "BlueCruise"
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-SYNC-25.2.1.6.5 MachE | Over-the-air update | May 14, 2025 | 11019212 | PDF, 29 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 48 complaints with NHTSA since 2015. 7 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On 5/14/2025 at aprox 5:35pm I was completely stopped in traffic when all of a sudden my car started to accelerate without me pressing on the accelerator. I pressed the brake pedal, however the car continued to move forward, by this time the brake pedal was pressed to the floor and the car was continuing to more forward.
2024 Ford Mustang Mach-E · Forward Collision Avoidance · filed with NHTSA May 15, 2025 · ODI 11661262
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group5 other manufacturer communications filed against the Ford Mustang Mach-E under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55071 | Service bulletin | Aug 5, 2026 | Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Navigator vehicles may exhibit the hands-free BlueCruise feature intermitten… |
| TSB 26-2199 | Service bulletin | Apr 30, 2026 | This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicle… |
| TSB 26-2021 | Service bulletin | Jan 31, 2026 | This article supersedes TSB 25-2156 to update the Service Procedure and Labor Time Allowance. Some of the vehicles listed in the Model state… |
| 25-OTA BC-CS-25.02.01 MACHE | Over-the-air update | May 1, 2025 | "Quality improvements include: -Module configuration settings update to ensure BlueCruise functionality" |
| 21G01 S4 | Service bulletin | May 15, 2024 | Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit)… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 25-OTA SYNC-25.2.1.6.5 MACHE a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25-OTA SYNC-25.2.1.6.5 MACHE repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 25-OTA SYNC-25.2.1.6.5 MACHE cover?
The manufacturer filed it against 1 model year: 2024 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.