Ford bulletin TSB 25-2395
What it saysThis article supersedes TSB 24-2345 to update the Service Procedure. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Aug 27, 2025, received Sep 3, 2025, about the fuel/propulsion system. It names 7 model years across Ford and Lincoln (2016–2017). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis article supersedes TSB 24-2345 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 25-2395 | Service bulletin | Aug 27, 2025 | 11022395 | PDF, 248 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| FT4Z-6675-D | Oil Pan | — | eBay Motors → |
| FL3Z-6710-B | Oil Pan Gasket | — | eBay Motors → |
| KU2Z-6731-A | Oil Filter Element And O-Ring Seals | — | eBay Motors → |
| FT4Z-6A832-C | Oil Filter and Cap Assembly Kit | — | eBay Motors → |
| 9W7Z-19B596-A | Seal Kit-A/C Compressor Gasket And O-Ring, 1/2" | — | eBay Motors → |
| DL3Z-19B596-B | Seal Kit-A/C Compressor Gasket And O-Ring, 5/8" | — | eBay Motors → |
| DS7Z-19B596-A | Seal Kit-A/C Compressor Gaskets 8MM, 1/2", 5/8" | — | eBay Motors → |
| HL3Z-19B596-A | Seal Kit-A/C O-Rings-3/8", 1/2", 5/8" and 3/4" | — | eBay Motors → |
| FT4Z-6626-A | Oil Pump Seal | — | eBay Motors → |
| W714265-S442 | Left Catalytic Converter Nuts | — | eBay Motors → |
| BL3Z-9450-A | Catalytic Converter Gasket | — | eBay Motors → |
| XO-5W30-Q1SP | Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil | — | eBay Motors → |
| CXO-5W30-LSP6 | Motorcraft® SAE 5W-30 Super Premium Motor Oil | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 252395A | 2017 Continental 2.7L/3.0L EcoBoost: Inspect And Replace The Engine Oil Pan (Do Not… | 3.1 hrs |
| 252395B | 2015-2017 Edge, 2016-2017 MKX 2.7L EcoBoost: Inspect And Replace The Engine Oil Pan… | 3.2 hrs |
| 252395C | 2017 Fusion 2.7L EcoBoost: Inspect And Replace The Engine Oil Pan (Do Not Use With… | 3.2 hrs |
| 252395D | 2017 MKZ 3.0L EcoBoost: Inspect And Replace The Engine Oil Pan (Do Not Use With Any… | 3.2 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 3 model years
Lincoln 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 3,951 complaints with NHTSA since 2015. 2,129 of them name Engine, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2017 Ford Edge, the 443 owners who gave an odometer reading for Engine reported it at a median of 73,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I was driving in the center lane on the brooklyn queens expressway traveling home from astoria, queens to my home in brooklyn. Having passed the atlantic avenue exit at approximately 3:15 PM and pressing on the gas pedal, the car lost acceleration and no matter how much I pressed the gas pedal the car could only go about 10 miles an…
2016 Lincoln MKX · Fuel/Propulsion System · filed with NHTSA Sep 13, 2016 · ODI 10906061
While driving on interstate 271/480 my check engine light started flashing and my car suddenly died putting me in harms way as I tried navigating 3 lanes to get to the berm. It was towed to 2 different Lincoln dealerships where they both confirmed the engine lost compression and would need a full replacement.
2017 Lincoln MKX · Engine · filed with NHTSA Oct 3, 2023 · ODI 11547966
Car bucked and was stalling while making a left hand turn. Vehicle would not start,eventually it started was to bring the car to Ford, car took about 10 tries to start then stalled. Car was towed to Ford, started there and they have not been able to duplicate (tow driver was unable to start vehicle).
2017 Ford Edge · Engine · filed with NHTSA Sep 15, 2017 · ODI 11023627
In depth: 2017 Ford Edge engine problems → · 2016 Ford Edge engine problems → · 2017 Ford Fusion engine problems → · 2017 Lincoln MKZ engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group4 other manufacturer communications filed against these Ford models under the same component group (fuel/propulsion system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25E01 | Emissions | May 2, 2026 | The affected vehicles have an emissions control system that may not control tailpipe emissions effectively over time. |
| TSB 26-2184 | Service bulletin | Apr 23, 2026 | This bulletin supersedes 23-2028. Reason for updates: increase the labor time allowance to account for axle removal. Some of the vehicles li… |
| 25E02 | Emissions | Nov 25, 2025 | The affected vehicles have an emissions control system that does not account for certain in-use conditions and might not control tailpipe e… |
| TSB 24-2199 | Service bulletin | Jul 2, 2024 | Some 2024 Edge vehicles equipped with a 2.0L engine and all-wheel drive (AWD) may experience the fuel tank not filling up beyond half-full… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 25-2395 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 25-2395 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 25-2395 cover?
The manufacturer filed it against 7 model years across 2 brands (Ford and Lincoln): 2017 Ford Edge, 2016 Ford Edge, 2017 Ford Fusion, 2017 Lincoln Continental, 2017 Lincoln MKX, 2016 Lincoln MKX and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.