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Manufacturer communication · Service bulletin

Ford bulletin TSB 24-2199

What it saysSome 2024 Edge vehicles equipped with a 2.0L engine and all-wheel drive (AWD) may experience the fuel tank not filling up beyond half-full, hard to start, and/or stalls upon restart after refueling. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Jul 2, 2024, received Jul 29, 2024, about the fuel/propulsion system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2024 Edge vehicles equipped with a 2.0L engine and all-wheel drive (AWD) may experience the fuel tank not filling up beyond half-full, hard to start, and/or stalls upon restart after refueling. A malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P04F0, P0451, P0455, and/or P0496 may also be stored in the powertrain control module (PCM). This may be due to a disconnected fuel vapor line inside the fuel tank. To correct the condition, follow the Service Procedure to reattach the fuel tank vapor line inside the fuel tank.

Trouble codes it names: P0451 P0455 P0496 P04F0

Kind Service bulletin Manufacturer date Jul 2, 2024 Received by NHTSA Jul 29, 2024 Components Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB 24-2199Service bulletinJul 2, 202411005306PDF, 350 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
W714265-S442Exhaust Nut—eBay Motors →
CV6Z-9450-EExhaust Gasket—eBay Motors →
F2GZ-4682-ADriveshaft To PTU Bolts/Straps—eBay Motors →
W790063-S900Driveshaft To Pinion Bolts/Straps—eBay Motors →
W712154-S439Center Bearing Bolts—eBay Motors →
4L3Z-9276-AAFuel Pump And Sender Unit Ring—eBay Motors →
CCPZ-3B477-BAxle Nut—eBay Motors →
K2GZ-9D653-AEvaporative Emissions Canister—eBay Motors →
W718188-S439Wheel Bearing And Hub Retainers—eBay Motors →
W715448-S439Halfshaft Retaining Clip—eBay Motors →
W715624-S439Caliper Bracket Support Bolt—eBay Motors →
XY-75W-QLMotorcraft® Differential Rear Drive Unit Fluid—eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
242199A2024 Edge AWD 2.0L EcoBoost: Inspect And Connect Vapor Hose Includes Time To Replace…4.9 hrs

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 44 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

3 other manufacturer communications filed against the Ford Edge under the same component group (fuel/propulsion system), newest first.

NumberKindDatedNHTSA’s summary
TSB 26-2184Service bulletinApr 23, 2026This bulletin supersedes 23-2028. Reason for updates: increase the labor time allowance to account for axle removal. Some of the vehicles li…
SSM 54504Service bulletinJan 16, 2026Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and throu…
TSB 25-2395Service bulletinAug 27, 2025This article supersedes TSB 24-2345 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit an…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford TSB 24-2199 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB 24-2199 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB 24-2199 cover?

The manufacturer filed it against 1 model year: 2024 Ford Edge. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.