Ford bulletin TSB 24-2345
What it saysSome 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Nov 26, 2024, received Dec 2, 2024. It names 7 model years across Ford and Lincoln (2016–2017). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.
Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2345 | Service bulletin | Nov 26, 2024 | 11010917 | PDF, 221 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| FT4Z-6675-D | Oil Pan | — | eBay Motors → |
| FL3Z-6710-B | Oil Pan Gasket | — | eBay Motors → |
| KU2Z-6731-A | Oil Filter Element And O-Ring Seals | — | eBay Motors → |
| FT4Z-6A832-C | Oil Filter and Cap Assembly Kit | — | eBay Motors → |
| 9W7Z-19B596-A | Seal Kit-A/C Compressor Gasket And O-Ring, 1/2 | — | eBay Motors → |
| DL3Z-19B596-B | Seal Kit-A/C Compressor Gasket And O-Ring, 5/8 | — | eBay Motors → |
| DS7Z-19B596-A | Seal Kit-A/C Compressor Gaskets 8 mm, 1/2 In | — | eBay Motors → |
| HL3Z-19B596-A | — | — | |
| FT4Z-6626-A | Oil Pump Seal | — | eBay Motors → |
| W714265-S442 | Left Catalytic Converter Nuts | — | eBay Motors → |
| BL3Z-9450-A | Catalytic Converter Gasket | — | eBay Motors → |
| XO-5W30-Q1SP | Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil | — | eBay Motors → |
| CXO-5W30-LSP6 | Motorcraft® SAE 5W-30 Super Premium Motor Oil | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 242345A | 2017 Continental 2.7L/3.0L EcoBoost: Inspect And Replace The Engine Oil Pan (Do Not… | 3.1 hrs |
| 242345B | 2015-2017 Edge, 2016-2017 MKX 2.7L EcoBoost: Inspect And Replace The Engine Oil Pan… | 3.2 hrs |
| 242345C | 2017 Fusion 2.7L EcoBoost: Inspect And Replace The Engine Oil Pan (Do Not Use With… | 3.2 hrs |
| 242345D | 2017 MKZ 3.0L EcoBoost: Inspect And Replace The Engine Oil Pan (Do Not Use With Any… | 3.2 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 3 model years
Lincoln 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 3,951 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2345 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2345 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2345 cover?
The manufacturer filed it against 7 model years across 2 brands (Ford and Lincoln): 2017 Ford Edge, 2016 Ford Edge, 2017 Ford Fusion, 2017 Lincoln Continental, 2017 Lincoln MKX, 2016 Lincoln MKX and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.