Ford over-the-air update SYNC-25.2.4.9
What it says"Quality improvements include: -Updates will improve performance of certain Pro Power Onboard interactions - Addresses a bug that may cause the car's USB port to be inoperative during the igition cycle" NHTSA’s full summary ↓
Ford filed this with NHTSA as an over-the-air update dated Feb 2, 2026, received Oct 17, 2025, about the electrical system — 11 documents under this number: SYNC-25.2.4.9 SuperDuty (2 filings), SYNC-25.2.4.9 BroncoSport, SYNC-25.2.4.9 SD, SYNC-25.2.4.9 Maverick and 6 more. It names 20 model years (2023–2025). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Quality improvements include: -Updates will improve performance of certain Pro Power Onboard interactions - Addresses a bug that may cause the car's USB port to be inoperative during the igition cycle"
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SYNC-25.2.4.9 SuperDuty | Over-the-air update | Feb 2, 2026 | 11029660 | PDF, 24 KB |
| SYNC-25.2.4.9 SuperDuty | Over-the-air update | Jan 28, 2026 | 11028313 | PDF, 25 KB |
| SYNC-25.2.4.9 BroncoSport | Over-the-air update | Jan 13, 2026 | 11028193 | PDF, 24 KB |
| SYNC-25.2.4.9 SD | Over-the-air update | Dec 16, 2025 | 11027108 | PDF, 24 KB |
| SYNC-25.2.4.9 Maverick | Over-the-air update | Dec 11, 2025 | 11027122 | PDF, 24 KB |
| SYNC-25.2.4.9 Escape | Over-the-air update | Nov 22, 2025 | 11025896 | PDF, 23 KB |
| SYNC-25.2.4.9 F-150BEV | Over-the-air update | Nov 20, 2025 | 11025900 | PDF, 24 KB |
| SYNC-25.2.4.9 F-150 Light | Over-the-air update | Oct 24, 2025 | 11025121 | PDF, 52 KB |
| SYNC-25.2.4.9 F-150 | Over-the-air update | Oct 24, 2025 | 11024801 | PDF, 31 KB |
| SYNC-25.2.4.9 F-150 | Over-the-air update | Oct 24, 2025 | 11024795 | PDF, 31 KB |
| SYNC-25.2.4.9 Bronco | Over-the-air update | Oct 13, 2025 | 11024371 | PDF, 25 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Ford F-550 SD; 2024 Ford F-550 SD; 2025 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 17 model years this bulletin names have filed 797 complaints with NHTSA since 2015. 209 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
If the vehicle sits for more than 36 hours, it enters a deep sleep mode and develops an unresolved battery drain issue, rendering it inoperable. This vehicle has been in the shop four times with three battery replacements having less than $30,000 MI if a person or to drive this out of town or park at a rest stop, it could lead them…
2025 Ford Maverick · Electrical System · filed with NHTSA Oct 8, 2026 · ODI 11769796
The digits no longer display on the speedometer gauge of the electronic dashboard. Digits on the high voltage battery discharge and charging gauge also do not display. Given those failures, I have concerns about warning lights that may not be working. The lack of proper speed indication increases the possibility of a collision.
2025 Ford Escape · Electrical System · filed with NHTSA Aug 2, 2026 · ODI 11754326
While driving at speed on public roads on , the primary 12-inch digital instrument cluster suffered a total blackout while the vehicle was powered and moving. The failure eliminated all speedometer readings, battery state-of-charge indicators, gear selections, and safety telltales/warning lights in violation of FMVSS 101.
2024 Ford F-150 Lightning · Electrical System · filed with NHTSA Sep 2, 2026 · ODI 11761496
In depth: 2024 Ford F-150 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group340 other manufacturer communications filed against these Ford models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2449 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2428. Reason for update: to update the Service Procedure to remove the fuel tank isolation valve replacement and… |
| 26-2431 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D… |
| TSB 26-2439 | Service bulletin | Oct 21, 2026 | Some of the vehicles listed in the Model statement above may exhibit the HVAC (heating, ventilation, and air conditioning) and radio system… |
| SSM 55255 | Service bulletin | Oct 15, 2026 | Some 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the c… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| SSM 55240 | Service bulletin | Oct 12, 2026 | Some 2021-2024 Bronco vehicles may exhibit an illuminated red brake warning indicator with diagnostic trouble code (DTC) C0049:01 stored in… |
| SSM 55239 | Service bulletin | Oct 12, 2026 | Some 2023-2026 F-Super Duty vehicles equipped with a trailer brake control module and built on or before 08-May-2026 may exhibit a "Trailer… |
| SSM 55221 | Service bulletin | Oct 6, 2026 | For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SYNC-25.2.4.9 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SYNC-25.2.4.9 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SYNC-25.2.4.9 cover?
The manufacturer filed it against 20 model years: 2025 Ford Bronco, 2025 Ford Bronco Sport, 2025 Ford Escape, 2025 Ford F-150, 2024 Ford F-150, 2025 Ford F-150 Lightning and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.