Chrysler bulletin S2523000050
What it saysVibration From Engine Or Powertrain. NHTSA’s full summary ↓
Chrysler filed this with NHTSA as a service bulletin dated May 26, 2025, received May 28, 2025, about the engine. It names 15 model years (2017–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationVibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2523000050 | Service bulletin | May 26, 2025 | 11018608 | PDF, 353 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 4,416 complaints with NHTSA since 2015. 2,728 of them name Engine, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2017 Chrysler Pacifica, the 302 owners who gave an odometer reading for Power Train reported it at a median of 27,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
While driving at highway speed the vehicle flashed a vehicle and I’ll shut down sign. A red turtle flashed and the vehicle began to decelerate. Had to pull over to a less than safe sand shoulder. Had highway speed traffic directly behind me. Dealership pulled codes related to the transmission. No previous issues or sign thereof. 25k miles
2023 Chrysler Pacifica · Engine · filed with NHTSA Apr 3, 2025 · ODI 11652655
The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 75 MPH, the vehicle stalled. The check engine warning light illuminated intermittently. The vehicle was taken to an Auto Parts store for a diagnostic test. The employee retrieved DTC: P0A43-00 (Drive motor ‘A’ position sensor circuit intermittent).
2020 Chrysler Pacifica · Engine · filed with NHTSA Mar 7, 2023 · ODI 11510614
Was driving the vehicle and all of a sudden the vehicle lost ability to accelerate. Warning of "Service Charging System" appears on the dash and the "D" indicator starts blinking. Warning of "Shift to P to Start" appears and check engine light comes on. I tried to shift to park and restart the vehicle, but it did not do anything.
2020 Chrysler Pacifica · Power Train · filed with NHTSA Jan 6, 2023 · ODI 11500496
In depth: 2023 Chrysler Pacifica engine problems → · 2023 Chrysler Pacifica transmission and drivetrain problems → · 2022 Chrysler Pacifica engine problems → · 2022 Chrysler Pacifica transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group31 other manufacturer communications filed against these Chrysler models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chrysler list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 113280 | Service bulletin | Jul 6, 2026 | HOSE AND TUBE - EGR COOLANT |
| 07-003-26 | Service bulletin | Jun 30, 2026 | Coolant Leak at Right Rear of Vehicle Customers may comment on one or more of the following: SYMPTOM: ● "Engine Overheat" message is display… |
| S2607000005 | Service bulletin | Jun 26, 2026 | Vehicle Leaking Coolant Or Overheating |
| S2607000004 | Service bulletin | May 7, 2026 | P0480-COOLING FAN 1 CONTROL CIRCUIT (VARIABLE SPEED FAN) |
| 111406 | Service bulletin | Apr 8, 2026 | COVER - CYLINDER HEAD |
| 111405 | Service bulletin | Apr 8, 2026 | COVER - CYLINDER HEAD |
| 18-044-26 | Service bulletin | Mar 21, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| S2509000011 REV. A | Service bulletin | Feb 27, 2026 | Engine Oil is Red in Color |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler S2523000050 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2523000050 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2523000050 cover?
The manufacturer filed it against 15 model years: 2025 Chrysler Pacifica, 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2021 Chrysler Pacifica, 2020 Chrysler Pacifica and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.