GM bulletin 24-NA-173
What it saysThis bulletin advises the technician that if the code sets, verify the sensor then inspect the engine oil pump for a sticking valve that may cause the MIL to illuminate. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Jan 10, 2025, received Oct 22, 2024, about the engine — 2 documents under this number. It names 34 model years across Chevrolet, GMC and Cadillac (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin advises the technician that if the code sets, verify the sensor then inspect the engine oil pump for a sticking valve that may cause the MIL to illuminate.
Trouble codes it names: P0521 all 1 read from the document itself; NHTSA’s summary names none
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-173 | Service bulletin | Jan 10, 2025 | 11013082 | PDF, 213 KB |
| 24-NA-173 | Service bulletin | Sep 13, 2024 | 11009029 | PDF, 213 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 4088498 | All Diagnosis Time for DTC P0521 Set | 0.5 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 18 model years
GMC 12 model years
Cadillac 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 34 model years this bulletin names have filed 11,582 complaints with NHTSA since 2015. 7,758 of them name Engine, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Chevrolet Silverado, the 143 owners who gave an odometer reading for Engine reported it at a median of 71,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Driving home from work, with no signs my oil pressure guage dropped to zero and RPMs went to zero and I had to pull over in full on traffic going 70mph with my boat hooked to my 2019 gmc yukon denal almost causing me to wreck. Towed vehicle and boat to closest towing service and then took vehicle to mechanic and the engine was seized up
2019 GMC Yukon · Engine · filed with NHTSA May 15, 2025 · ODI 11661359
The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2024 GMC Yukon · Engine · filed with NHTSA Jun 18, 2025 · ODI 11667685
on Sunday I was driving Longisland’ highway around 70 mile per a hour on left line my Cadillac engine stop end notification start engine I barely stop my car called police officer he help me because car it wast safe area with tow truck take my car now car in service almost week still no response and I have a appointment last Saturday…
2022 Cadillac Escalade · Engine · filed with NHTSA May 5, 2025 · ODI 11658942
In depth: 2024 Cadillac Escalade engine problems → · 2023 Cadillac Escalade engine problems → · 2022 Cadillac Escalade engine problems → · 2021 Cadillac Escalade engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group175 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262576260 | Service campaign | Oct 15, 2026 | General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition that could cause a small exhaust le… |
| N262568830 | Service campaign | Aug 4, 2026 | Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th… |
| N262552620 | Service campaign | May 11, 2026 | Certain vehicles may have a condition that could cause the cylinder 2 glow plug to fail. If this failure occurs, the Malfunction Indicator… |
| N262548050 | Service campaign | Apr 24, 2026 | Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator L… |
| N252494003-02 | Service campaign | Jan 21, 2026 | Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have… |
| 25-NA-339 | Service bulletin | Nov 6, 2025 | Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified s… |
| N252508341 | Service campaign | Sep 16, 2025 | Certain vehicles listed above, may have a condition that could cause the engine coolant control valve to fail an onboard vehicle diagnostic… |
| N252508340 | Service campaign | Sep 16, 2025 | Certain vehicles may have a condition that could cause the engine coolant control valve to fail. If this condition were to occur, the Malfun… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 24-NA-173 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-173 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-173 cover?
The manufacturer filed it against 34 model years across 3 brands (Chevrolet, GMC and Cadillac): 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2024 Chevrolet Silverado, 2023 Chevrolet Silverado and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.