GM service campaign N252508340
What it saysCertain vehicles may have a condition that could cause the engine coolant control valve to fail. NHTSA’s full summary ↓
GM filed this with NHTSA as a service campaign dated Sep 16, 2025, about the engine. It names 2 model years across Chevrolet and GMC (2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Certain vehicles may have a condition that could cause the engine coolant control valve to fail. If this condition were to occur, the Malfunction Indicator Lamp (Check Engine Light) will illuminate and a diagnostic trouble code will set. Additionally in some cases, the engine cooling fans may run after the engine is switched off. Dealers are to replace the coolant control valve as necessary. The repairs will be made at no charge to the customer.
Trouble codes it names: P1098 all 1 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N252508340 | Service campaign | Sep 16, 2025 | 11023151 | PDF, 266 KB |
What the document itself lists
The manufacturer titles it “N252508340 - Special Coverage”.
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 12670252 | Oil Level Indicator Seal | — |
| 12346290 | — | — |
| 10953464 | — | — |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 9900942 | Customer Reimbursement Approved -For USA and Canada dealers only -For Export dealers… | 0.2 hrs |
| 9900943 | Customer Reimbursement Denied – For USA dealers Only N/A ZREG ** Note: The above… | 20 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 1 model year
GMC 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 901 complaints with NHTSA since 2015. 417 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Chevrolet Silverado, the 30 owners who gave an odometer reading for Engine reported it at a median of 40,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded.
2023 Chevrolet Silverado · Engine · filed with NHTSA Jun 6, 2024 · ODI 11592815
In depth: 2023 Chevrolet Silverado engine problems → · 2023 GMC Sierra engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group162 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262576260 | Service campaign | Oct 15, 2026 | General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition that could cause a small exhaust le… |
| N262568830 | Service campaign | Aug 4, 2026 | Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th… |
| N262548050 | Service campaign | Apr 24, 2026 | Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator L… |
| N252494003-02 | Service campaign | Jan 21, 2026 | Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have… |
| 25-NA-339 | Service bulletin | Nov 6, 2025 | Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified s… |
| N252508341 | Service campaign | Sep 16, 2025 | Certain vehicles listed above, may have a condition that could cause the engine coolant control valve to fail an onboard vehicle diagnostic… |
| 24-NA-241 | Service bulletin | Sep 6, 2025 | This informational bulletin advises the technician of a part number change for long block engines used in the trucks noted. |
| 22-NA-080 | Service bulletin | Sep 6, 2025 | This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM N252508340 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N252508340 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N252508340 cover?
The manufacturer filed it against 2 model years across 2 brands (Chevrolet and GMC): 2023 Chevrolet Silverado, 2023 GMC Sierra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.