GM bulletin 23-NA-101
What it saysThis technical bulletin provides repair information to correct a customer concern of Fuel Range Blank on Instrument Panel. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Jun 20, 2023, received Jul 12, 2023, about the fuel/propulsion system. It names 8 model years across Chevrolet and GMC (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin provides repair information to correct a customer concern of Fuel Range Blank on Instrument Panel.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-NA-101 | Service bulletin | Jun 20, 2023 | 10239090 | PDF, 132 KB |
What the document itself lists
The manufacturer titles it “Fuel Range Blank on Instrument Panel”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 2889638 | Reprogram IPC to Address Blank Fuel Range Screen on DIC | 0.3 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themChevrolet 4 model years
GMC 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 329 complaints with NHTSA since 2015. 82 of them name Electrical System, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I rely heavily on this vehicle for my business and within 1 year of ownership, the vehicle broke down on the highway allowing it to only run @ 30mph. After finally locating a dealer who could evaluate the vehicle in less than 1 week, I was informed that the part was unavailable and they indicated, "it could take 1 month or 3 months to…
2023 GMC Sierra 2500HD · Electrical System · filed with NHTSA Jun 6, 2025 · ODI 11665263
The GM N242454440 “collision Rear Wheel Lock Up from Transmission Valve Failure” was performed. The recall rendered the electrical charging system inoperable. GM engineering has been working on the vehicle for more than one month and recently determined that the recall software does not work properly with all vehicles.
2022 GMC Sierra 3500HD · Electrical System · filed with NHTSA Feb 17, 2025 · ODI 11643088
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving 35 MPH with a trailer hitched to the vehicle, the trailer brake failed to respond on and off independently. Neither an independent mechanic nor a dealer was contacted. The trailer brake failure warning light was illuminated.
2022 Chevrolet Silverado 3500HD · Electrical System · filed with NHTSA Jun 16, 2026 · ODI 11744609
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group27 other manufacturer communications filed against these GM models under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N242438500-04 | Emissions | Nov 24, 2025 | Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2024 Model Year Chevrolet Silverado an… |
| N252526150 | Service campaign | Nov 4, 2025 | Service Update. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this wer… |
| 24-NA-139 | Service bulletin | Apr 12, 2025 | This bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start, Stalling, Loss of Power, Fue… |
| 25-NA-066 | Service bulletin | Mar 22, 2025 | This bulletin provides information on checking the inspection/maintenance system status parameters in the ECM and how to have the parameters… |
| PIT5985G | Service bulletin | Dec 14, 2024 | This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2… |
| PIE0787B | Service bulletin | Nov 18, 2024 | This engineering information (EI) closure ends the need for gathering additional information from technicians in regard to diesel fuel on th… |
| PIT6259 | Service bulletin | Oct 15, 2024 | This Preliminary information communicates information on faulty replacement K111 Fuel Pump Driver Control Module. |
| 24-NA-225 | Service bulletin | Oct 15, 2024 | This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 23-NA-101 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-NA-101 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 23-NA-101 cover?
The manufacturer filed it against 8 model years across 2 brands (Chevrolet and GMC): 2023 Chevrolet Silverado 2500HD, 2022 Chevrolet Silverado 2500HD, 2023 Chevrolet Silverado 3500HD, 2022 Chevrolet Silverado 3500HD, 2023 GMC Sierra 2500HD, 2022 GMC Sierra 2500HD and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.