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Manufacturer communication · Service bulletin

BMW bulletin B611925

What it saysThe malfunction indicator lamp (MIL) is triggered by the erroneous fault code 031BFC- AC charging,charging electronics 2, internal fault: No internal capacitor discharge stored in the CCU. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Mar 4, 2026, received Nov 3, 2025, about the electrical system — 3 documents under this number. It names 12 model years (2023–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

RSU availability. The malfunction indicator lamp (MIL) is triggered by the erroneous fault code 031BFC- AC charging,charging electronics 2, internal fault: No internal capacitor discharge stored in the CCU. However, AC charging is operating as designed without a charging concern or issue. Affected PHEV vehicles have the CCU-03 (7.4 kW / 11 kW) with I-levels from 24-07-500 to 25-11-5xx

Kind Service bulletin Manufacturer date Mar 4, 2026 Received by NHTSA Nov 3, 2025 Components Electrical System First dated Oct 29, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B611925Service bulletinMar 4, 202611030053PDF, 145 KB
B611925Service bulletinJan 3, 202611027771PDF, 189 KB
B611925Service bulletinOct 29, 202511024713PDF, 190 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 12 model years this bulletin names have filed 286 complaints with NHTSA since 2015. 49 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

6 weeks after purchasing the car, the 'check engine' light came on. The dealer evaluated the car (although it took nearly 2 weeks to simply diagnose the issue) and found that the 'high voltage battery control module' was bad and needed replacement. Then, I waited 2 more weeks for the part to be shipped from Germany.

2024 BMW X5 · Electrical System · filed with NHTSA Mar 19, 2024 · ODI 11578230

The contact owns a 2026 BMW X5. The contact stated that after several days of not driving the vehicle, the messages "Starter Battery Low," "Starter Battery Severely Discharged”, and “You can Still Drive - However Power-Consuming Functions Disabled to Preserve the Battery," were displayed on the BMW App.

2026 BMW X5 · Electrical System · filed with NHTSA Aug 12, 2026 · ODI 11756521

The contact owns a 2024 BMW 750E. The contact stated while driving at an undisclosed speed, the high-voltage system warning light illuminated. The contact continued to drive the vehicle a short distance, and then the drive train warning light illuminated.

2024 BMW 7 Series · Electrical System · filed with NHTSA Nov 13, 2025 · ODI 11699171

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

118 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
B611826Service bulletinSep 17, 2026Due to unfavorable software, the Storage Management Electronics (SME) will not show fault codes that trigger the Malfunction Indicator Lamp…
B630526Service bulletinSep 8, 2026After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may…
0061880900Service campaignAug 27, 2026In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sle…
0034040300Service campaignAug 20, 2026After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w…
B652026Service bulletinJul 23, 2026The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in…
B840226Service campaignJul 10, 2026Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services…
B610126Service bulletinJun 11, 2026SITUATION During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive…
0012810600Service campaignJun 11, 2026In these vehicles with an S68 engine, an incorrect diagnosis of the Valvetronic (VVT) may occur. Undercertain operating conditions, the soft…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B611925 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B611925 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B611925 cover?

The manufacturer filed it against 12 model years: 2025 BMW 5 Series, 2025 BMW 7 Series, 2024 BMW 7 Series, 2023 BMW 7 Series, 2026 BMW M, 2025 BMW M and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.