⌘K
Home›Toyota›Toyota Highlander› brake problems
Owner complaints · Service Brakes · every model year

Toyota Highlander brake problems, 2016–2026

309 of the 2,522 complaints owners filed with NHTSA about the Toyota Highlander 2016–2026 name the brakes (NHTSA’s “Service Brakes” heading — the hydraulic brakes, ABS and brake assist). The loudest years: 2021 (68), 2018 (59), 2020 (41). Filed under the same heading across these years: 2 manufacturer bulletins, 2 recall campaigns. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

309 complaints, 11 model years 12% of everything filed about the Highlander typically at 21k miles

Toyota Highlander brake problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the brakesShare of the year’sTypically atOn file under the heading
20260———the year →
2025220%——the year →
2024819%——the year →
20231910%——the year →
20224015%——the year →
20216813%——the year →
20204113%—8 TSBsthe year →
2019204%—11 TSBsthe year →
2018 in depth5922%21k1 recallthe record →
20173011%15k—the year →
20162219%28k12 TSBs · 1 recallthe year →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the brakes. Nothing here is a rate.

Advertisement

When the brake complaints were filed, and at what mileage

Source: NHTSA complaint database
309complaints name the brakes, all years

Filed per calendar year, every model year together: 2017: 7 · 2018: 13 · 2019: 17 · 2020: 13 · 2021: 27 · 2022: 41 · 2023: 72 · 2024: 45 · 2025: 43 · 2026: 31

21kmiles, typically

Across the model years, half of the 78 owners who gave an odometer reading reported the brake problem between 9,000 and 39,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the brakes, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that while driving at slower speeds, the braking system experienced intermittent brake failures, causing the brakes to erroneously release while being depressed. During the failure, the vehicle unintendedly lurched forward.
Service Brakes at 6,000 miles Jun 23, 2025 NHTSA owner report
When slowing down, It doesn’t happen all the time, but it’s as if the brakes disengage and the car feels like it is accelerating . After a second or two it will engage after I applied a lot harder because I’m freaking out because it feels like I have complete brake failure.
Service Brakes Jun 3, 2022 NHTSA owner report
The contact owns a 2018 Toyota Highlander Hybrid. The contact stated while coming to a complete stop and depressing the brake pedal, he heard abnormal squeaking and rubbing sounds. There was no warning light illuminated. The contact stated that the failure persisted while at a complete stop.
Service Brakes at 36,000 miles Nov 10, 2022 NHTSA owner report
Intermittently during normal driving conditions, there exists instances where brake hydraulic failure occurs. At times the "brake" indicator light will illuminate associated with increased brake pedal feel. Braking power is reduced. Also, driver display screen displays "braking power low" warning indication.
Service Brakes at 48,000 miles Aug 17, 2020 NHTSA owner report
After driving on an interstate and having my foot on the brake - the car jumps forward and accelerates. It has done this for a couple years, and it continues to happen more frequently. Sometimes it just jumps forward when you are driving through town and go to slow down. This seems like a safety issue
Service Brakes Jun 24, 2025 NHTSA owner report

What is on file about the brakes, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaigns filed under this heading, any model year

2 manufacturer bulletins filed under this heading, any model year

Every one filed under the heading is listed. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the Toyota Highlander

Source: the same files

Every system, every model year: Toyota Highlander problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Toyota Highlander years have the most brake complaints?

2021, 68; 2018, 59; 2020, 41. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2018 (22%).

Is there a recall for the brakes on the Toyota Highlander?

Yes — 2 campaigns are filed under this heading across these model years: 18V211000 (2018), 16V775000 (2016). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do brake problems show up on the Toyota Highlander?

Owners who gave an odometer reading reported it at a median of 21,000 miles across the model years; half of them between 9,000 and 39,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Service Brakes" heading cover?

The hydraulic brakes, ABS and brake assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.