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Manufacturer communication · Warranty extension

Toyota warranty extension 24TE05

What it saysAlthough the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership… NHTSA’s full summary ↓

Toyota filed this with NHTSA as a warranty extension dated Jan 30, 2025, received Feb 12, 2025, about the service brakes — 2 documents under this number. It names 3 model years (2017–2019). A warranty extension is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles.

One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.

Manufacturer campaign id 24TE05 Kind Warranty extension Manufacturer date Jan 30, 2025 Received by NHTSA Feb 12, 2025 Components Service Brakes

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24TE05Warranty extensionJan 30, 202511014219not found
24TE05Warranty extensionJan 30, 202511014218not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Toyota files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 1,068 complaints with NHTSA since 2015. 109 of them name Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Toyota Highlander, the 23 owners who gave an odometer reading for Service Brakes reported it at a median of 21,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

When trying to coast to a stop at around 4 MPH the car will slam to a stop. Does not always do this but it's sometimes very hard to come to a smooth stop as the cars braking system (regenerative braking?) will kick in by itself. Can be dangerous if a car is tailing very close to me as it will seem like i'm driving unpredictably.

2019 Toyota Highlander · Service Brakes · filed with NHTSA Jan 20, 2020 · ODI 11300611

The contact owns a 2018 Toyota Highlander Hybrid. The contact stated while coming to a complete stop and depressing the brake pedal, he heard abnormal squeaking and rubbing sounds. There was no warning light illuminated. The contact stated that the failure persisted while at a complete stop.

2018 Toyota Highlander · Service Brakes · filed with NHTSA Nov 10, 2022 · ODI 11493057

The contact owns a 2017 Toyota Highlander Hybrid. The contact stated while driving 35 mph, the brake power low, stop at a safe place warning message was displayed. The contact stated that shortly after several warning lights were illuminated, the brake pedal was depressed and was firm.

2017 Toyota Highlander · Service Brakes · filed with NHTSA Jun 29, 2021 · ODI 11422739

In depth: 2018 Toyota Highlander brake problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the service brakes

Source: same model, same component group

4 other manufacturer communications filed against the Toyota Highlander under the same component group (service brakes), newest first.

NumberKindDatedNHTSA’s summary
T-SB-0014-25Service bulletinJan 29, 2025Some 2017 – 2019 model year Highlander Hybrid vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on an…
24TE01Service campaignNov 4, 2024This Customer Support Program provides coverage as it applies to Brake Booster and Brake Booster Pump Assemblies on Certain 2014-2016 Model…
TSB010421Service bulletinFeb 15, 2024TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more o…
TSB005923Service bulletinAug 29, 2023TSB: Some drivers of 2020 ? 2022 model year Highlander Hybrid vehicles may be sensitive to the momentary transition from regenerative brakin…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Toyota 24TE05 a recall?

No. A warranty extension is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24TE05 repair free?

A warranty extension is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 24TE05 cover?

The manufacturer filed it against 3 model years: 2019 Toyota Highlander, 2018 Toyota Highlander, 2017 Toyota Highlander. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.