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Owner complaints · Air Bags · every model year

Toyota Highlander airbag problems, 2016–2026

159 of the 2,522 complaints owners filed with NHTSA about the Toyota Highlander 2016–2026 name the airbags (NHTSA’s “Air Bags” heading — airbags, their sensors and warning lights). The loudest years: 2021 (50), 2020 (36), 2022 (29). Filed under the same heading across these years: 2 recall campaigns. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

159 complaints, 11 model years 6% of everything filed about the Highlander typically at 22k miles

Toyota Highlander airbag problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the airbagsShare of the year’sTypically atOn file under the heading
20260———the year →
20250———the year →
20240———the year →
20230———the year →
20222911%—5 TSBsthe year →
2021 in depth509%—1 recallthe record →
20203611%—2 recallsthe year →
2019153%——the year →
2018197%——the year →
20170———the year →
2016109%——the year →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the airbags. Nothing here is a rate.

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When the airbag complaints were filed, and at what mileage

Source: NHTSA complaint database
159complaints name the airbags, all years

Filed per calendar year, every model year together: 2016: 3 · 2017: 2 · 2018: 3 · 2019: 6 · 2020: 6 · 2021: 6 · 2022: 7 · 2023: 14 · 2024: 45 · 2025: 48 · 2026: 19

22kmiles, typically

Across the model years, half of the 38 owners who gave an odometer reading reported the airbag problem between 10,000 and 41,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the airbags, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Air Bags Jun 24, 2025 NHTSA owner report
The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Air Bags Jan 13, 2025 NHTSA owner report
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Air Bags Mar 26, 2025 NHTSA owner report
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Air Bags Mar 21, 2025 NHTSA owner report
On or about 9/22/24 I was driving on a parkway and was alerted by a high pitched alarm in the vehicle’s dashboard that the airbag had a malfunction and that the seatbelt was not engaged. I removed my seatbelt and clipped it back in but that did not stop the alarm. The vehicle continued to beep and say the airbag was malfunctioning.
Air Bags Sep 28, 2024 NHTSA owner report

What is on file about the airbags, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaigns filed under this heading, any model year

Other systems with a record on the Toyota Highlander

Source: the same files

Every system, every model year: Toyota Highlander problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Toyota Highlander years have the most airbag complaints?

2021, 50; 2020, 36; 2022, 29. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2022 (11%).

Is there a recall for the airbags on the Toyota Highlander?

Yes — 2 campaigns are filed under this heading across these model years: 23V865000 (2021), 20V633000 (2020). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do airbag problems show up on the Toyota Highlander?

Owners who gave an odometer reading reported it at a median of 22,000 miles across the model years; half of them between 10,000 and 41,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Air Bags" heading cover?

Airbags, their sensors and warning lights. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.