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Owner complaints · Service Brakes

2018 Toyota Highlander brake problems

59 of the 271 complaints owners filed with NHTSA about the 2018 Toyota Highlander name the brakes (NHTSA’s “Service Brakes” heading — the hydraulic brakes, ABS and brake assist). Filed under the same heading: 1 recall. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

59 complaints 22% of this model year’s 9 reports a crash typically at 21k miles

What owners filed about the brakes

Source: NHTSA complaint database
59complaints name the brakes

9 of the 59 reports a crash · 0 a fire · 4 injuries. Self-reported, unverified.

Filed per year: 2018: 4 · 2019: 7 · 2020: 5 · 2021: 8 · 2022: 14 · 2023: 11 · 2024: 8 · 2025: 2

21kmiles, typically

Half of the 23 owners who gave an odometer reading reported the brake problem between 12,000 and 33,000 miles. A median of reports, not the life of a part.

22%of this model year’s complaints

271 complaints in all about the 2018 Toyota Highlander, 2 filed in 2025. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Service Brakes” means the same area of the vehicle, not one fault.

Across model years: Toyota Highlander brake problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the brakes. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2018 Toyota Highlander Hybrid. The contact stated while coming to a complete stop and depressing the brake pedal, he heard abnormal squeaking and rubbing sounds. There was no warning light illuminated. The contact stated that the failure persisted while at a complete stop.
Service Brakes at 36,000 miles Nov 10, 2022 NHTSA owner report
Intermittently during normal driving conditions, there exists instances where brake hydraulic failure occurs. At times the "brake" indicator light will illuminate associated with increased brake pedal feel. Braking power is reduced. Also, driver display screen displays "braking power low" warning indication.
Service Brakes at 48,000 miles Aug 17, 2020 NHTSA owner report
While driving, the vehicle was having issues braking as it would not want to come to a stop. The engine light would turn on indicating issue but would disappear from dashboard. There was at times that accident would almost occur due to not being able to properly stop. During the time of driving this occurred on a highway while in motion.
Service Brakes May 18, 2020 NHTSA owner report
Slowly (3-5mph) moving toward exit ramp from hospital parking lot. Tried to brake before turning right onto ramp, but service brake didn't respond -- felt like I was just pounding the floor. Vehicle continued to coast. I turned it onto exit ramp.
Service Brakes at 12,880 miles Jan 6, 2020 NHTSA owner report
Our Toyota Highlander started showing symptoms of "soft brake pedal" in 4.2019 - nothing was found on diagnostic at dealership. Symptoms of "soft brake pedal continued to happen. Vehicle went into dealership again in 7.2019 and was diagnosed w/master cylinder brake fitting loose - fitting tightened and brake system flushed.
Service Brakes at 16,500 miles Aug 26, 2019 NHTSA owner report

What is on file about the brakes

Source: NHTSA recalls, investigations and manufacturer communications

Recall filed under this heading

Trouble codes named on this system

C1253 C1256 P0171 C1252 C1391 P0087 P0174

Codes a bulletin or an owner’s complaint about the 2018 Toyota Highlander names on this model year; a code with a record of its own links it.

Other systems with a record on the 2018 Toyota Highlander

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are brake problems common on the 2018 Toyota Highlander?

They are documented: NHTSA holds 59 owner complaints naming the brakes on this model year (22% of everything owners filed about it), and 1 recall is filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the brakes on the 2018 Toyota Highlander?

Yes — one campaign is filed under this heading: 18V211000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do brake problems show up on the 2018 Toyota Highlander?

Owners who gave an odometer reading reported it at a median of 21,000 miles; half of them between 12,000 and 33,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Service Brakes" heading cover?

The hydraulic brakes, ABS and brake assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.