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Owner complaints · Visibility/Wiper · every model year

Subaru Crosstrek visibility and wiper problems, 2016–2027

343 of the 1,130 complaints owners filed with NHTSA about the Subaru Crosstrek 2016–2027 name the wipers, glass and mirrors (NHTSA’s “Visibility/Wiper” heading — windshields, wipers, washers, mirrors and defrosters). The loudest years: 2019 (124), 2018 (73), 2020 (34). Filed under the same heading across these years: 1 recall campaign. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

343 complaints, 12 model years 30% of everything filed about the Crosstrek typically at 14k miles

Subaru Crosstrek visibility and wiper problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the wipers, glass and mirrorsShare of the year’sTypically atOn file under the heading
20270———the year →
20260———the year →
20251227%——the year →
20242219%——the year →
2023721%——the year →
2022619%——the year →
20213328%——the year →
20203449%5k—the year →
2019 in depth12444%12k1 recallthe record →
20187338%22k—the year →
20172627%26k—the year →
201664%——the year →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the wipers, glass and mirrors. Nothing here is a rate.

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When the visibility and wiper complaints were filed, and at what mileage

Source: NHTSA complaint database
343complaints name the wipers, glass and mirrors, all years

Filed per calendar year, every model year together: 2017: 2 · 2018: 4 · 2019: 45 · 2020: 115 · 2021: 64 · 2022: 48 · 2023: 18 · 2024: 12 · 2025: 27 · 2026: 8

14kmiles, typically

Across the model years, half of the 210 owners who gave an odometer reading reported the visibility and wiper problem between 7,000 and 27,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the wipers, glass and mirrors, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Small rock hit windshield and the windshield had a large rock chip due to this. Seemed odd to have such a large rock chip with the small size of rock that hit
Visibility/Wiper at 200 miles Oct 28, 2019 NHTSA owner report
While driving at approximately 65mph on the 55 freeway south, my windshield 'popped' and developed a chip, which looks as though it was hit by a rock, but it was not. The windshield has also developed myriad imperfections, which appear as water spots, but are not removable.
Visibility/Wiper at 3,500 miles Oct 27, 2019 NHTSA owner report
Did not notice anything wrong with the front windshield yesterday and car was parked in garage overnight. Drove out this morning and noticed a roughly 6" long crack in front windshield in bottom left corner. No apparent cause for the new crack
Visibility/Wiper at 26,000 miles Oct 30, 2019 NHTSA owner report
The windshield developed 2 large cracks that hinder the visibility on both the driver and passenger side. The cracks developed over approximately 4 months while parked
Visibility/Wiper at 16,000 miles Oct 29, 2019 NHTSA owner report
Windshield cracked from a tiny rock while traveling approximately forty miles per hour on a freeway
Visibility/Wiper at 2,650 miles Sep 15, 2020 NHTSA owner report

What is on file about the wipers, glass and mirrors, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaign filed under this heading, any model year

Other systems with a record on the Subaru Crosstrek

Source: the same files

Every system, every model year: Subaru Crosstrek problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Subaru Crosstrek years have the most visibility and wiper complaints?

2019, 124; 2018, 73; 2020, 34. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2020 (49%).

Is there a recall for the wipers, glass and mirrors on the Subaru Crosstrek?

Yes — one campaign is filed under this heading across these model years: 19V404000 (2019). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do visibility and wiper problems show up on the Subaru Crosstrek?

Owners who gave an odometer reading reported it at a median of 14,000 miles across the model years; half of them between 7,000 and 27,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Visibility/Wiper" heading cover?

Windshields, wipers, washers, mirrors and defrosters. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.