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Owner complaints · Visibility/Wiper

2019 Subaru Crosstrek visibility and wiper problems

124 of the 284 complaints owners filed with NHTSA about the 2019 Subaru Crosstrek name the wipers, glass and mirrors (NHTSA’s “Visibility/Wiper” heading — windshields, wipers, washers, mirrors and defrosters). Filed under the same heading: 1 recall. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

124 complaints 44% of this model year’s typically at 12k miles

What owners filed about the wipers, glass and mirrors

Source: NHTSA complaint database
124complaints name the wipers, glass and mirrors

0 of the 124 reports a crash · 0 a fire · 1 injury. Self-reported, unverified.

Filed per year: 2019: 28 · 2020: 52 · 2021: 21 · 2022: 18 · 2023: 3 · 2024: 1 · 2025: 1

12kmiles, typically

Half of the 94 owners who gave an odometer reading reported the visibility and wiper problem between 7,000 and 19,000 miles. A median of reports, not the life of a part.

44%of this model year’s complaints

284 complaints in all about the 2019 Subaru Crosstrek, 1 filed in 2025. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Visibility/Wiper” means the same area of the vehicle, not one fault.

Across model years: Subaru Crosstrek visibility and wiper problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the wipers, glass and mirrors. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Small rock hit windshield and the windshield had a large rock chip due to this. Seemed odd to have such a large rock chip with the small size of rock that hit
Visibility/Wiper at 200 miles Oct 28, 2019 NHTSA owner report
While driving at approximately 65mph on the 55 freeway south, my windshield 'popped' and developed a chip, which looks as though it was hit by a rock, but it was not. The windshield has also developed myriad imperfections, which appear as water spots, but are not removable.
Visibility/Wiper at 3,500 miles Oct 27, 2019 NHTSA owner report
Windshield cracked from very top to center, no previous rock chips or other damage
Visibility/Wiper at 9,000 miles Oct 27, 2019 NHTSA owner report
I was driving my 2019 Crosstrek on the highway on the way to work when I heard a loud cracking noise, which I realized came from a deep chip that appeared on the lower windshield. I assumed a vehicle ahead must have kicked up a rock, as there were no obvious vehicles or other objects that could have fallen on it anywhere nearby.
Visibility/Wiper at 29,000 miles Oct 27, 2019 NHTSA owner report
Front windshield near drivers side bottom portion defroster area (all the way down starting from behind black plastic cover) has developed a 7 inch crack ending for time being in a fish hook at top of crack. Dealer claims extremely small pin size strike point was cause.
Visibility/Wiper at 5,900 miles Sep 25, 2019 NHTSA owner report

What is on file about the wipers, glass and mirrors

Source: NHTSA recalls, investigations and manufacturer communications

Recall filed under this heading

Other systems with a record on the 2019 Subaru Crosstrek

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are visibility and wiper problems common on the 2019 Subaru Crosstrek?

They are documented: NHTSA holds 124 owner complaints naming the wipers, glass and mirrors on this model year (44% of everything owners filed about it), and 1 recall is filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the wipers, glass and mirrors on the 2019 Subaru Crosstrek?

Yes — one campaign is filed under this heading: 19V404000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do visibility and wiper problems show up on the 2019 Subaru Crosstrek?

Owners who gave an odometer reading reported it at a median of 12,000 miles; half of them between 7,000 and 19,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Visibility/Wiper" heading cover?

Windshields, wipers, washers, mirrors and defrosters. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.