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NHTSA campaign 24V204000 · manufacturer recall 257/021G

2022–2024 Genesis and Hyundai: electrical system recall

A loss of drive power increases the risk of a crash.

high 99,055 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power. Risk A loss of drive power increases the risk of a crash. Fix This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

Reported to NHTSA Mar 15, 2024 by Hyundai Motor America, owners notified Apr 22, 2024.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

ICCU failure stops charging the 12V battery causing loss of drive power in traffic, which can lead to a crash, but no stop-drive order or fire risk elevates it to critical.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
36400-1XCA0QQHGV60 (JWI EV)
36400-1XCA1QQH
36401-1XDA0QQH
36401-1XBA0QQHHigh Voltage
18790-00728QQH
00232-19098Pink Coolant All1

Labour, as the warranty table lists it

  • 0.4 h · op 41D044R0
  • 2.1 h · op 41D044R1
  • 2.4 h · op 41D044R2
  • 3.3 h · op 41D044R3
  • 3.6 h · op 41D044R4

The operation code and time the manufacturer pays the dealer; a customer-pay estimate elsewhere is a different number.

Torque

  • Tightening Torque: 6.5lb-ft
  • Tightening Torque: 7.3lb-ft

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 257/021G). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 24V204000
Model yearClassSafety SignalRecalls on file
2023 Genesis GV60Compact SUVF8
2024 Genesis GV60Compact SUVC5
2023 Genesis GV70Compact SUVF6
2024 Genesis GV70Compact SUVD5
2022 Hyundai Ioniq 5Compact SUVC3
2023 Hyundai Ioniq 5Compact SUVD4
2024 Hyundai Ioniq 5Compact SUVC3
2023 Hyundai Ioniq 6Midsize SedanC5
2024 Hyundai Ioniq 6Midsize SedanC5

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 24V204000 · the manufacturer calls it 257/021G

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

NHTSA’s investigation file links this recall to preliminary evaluation PE23011.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 257/021G the same recall as 24V204000?

Yes. 257/021G is the number Hyundai Motor America uses for this campaign in its own paperwork and in the letter it sends owners. 24V204000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. NHTSA’s investigation file links this recall to preliminary evaluation PE23011. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.