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NHTSA campaign 19V684000

2018–2020 BMW, Rolls-Royce and Toyota: back over prevention recall

The lack of an image in the back-up camera display increases the risk of a crash.

minor257,473 vehicles affectedFMVSS 11197% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
ProblemBMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."RiskThe lack of an image in the back-up camera display increases the risk of a crash.FixBMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

Reported to NHTSA Sep 27, 2019 by BMW of North America, LLC, owners notified Nov 8, 2019.

Which vehicles are covered

Source: NHTSA campaign 19V684000

Vehicles built May 1, 2018 to Sep 2, 2019 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2019 BMW 3 SeriesCompact SedanF9
2020 BMW 3 SeriesCompact SedanF11
2018 BMW 5 SeriesMidsize SedanF7
2019 BMW 5 SeriesMidsize SedanD3
2020 BMW 5 SeriesMidsize SedanF8
2018 BMW 6 SeriesCompact SedanB2
2019 BMW 6 SeriesCompact SedanA1
2019 BMW 8 SeriesConvertibleC3
2018 BMW MCompact SedanC4
2019 BMW MCompact SedanD4
2020 BMW MCompact SedanF15
2018 BMW X3Compact SUVF11
2019 BMW X3Compact SUVF10
2020 BMW X3Compact SUVF16
2019 BMW X4Compact SUVF7
2020 BMW X4Compact SUVF10
2019 BMW X5Large SUVF13
2020 BMW X5Large SUVF11
2019 BMW X6Large SUVC4
2020 BMW X6Large SUVF11
2019 BMW X7Large SUVF11
2020 BMW X7Large SUVF12
2019 BMW Z4ConvertibleF6
2020 BMW Z4ConvertibleF6
2019 Rolls-Royce CullinanUnclassifiedA2
2018 Rolls-Royce PhantomLarge SedanA1
2019 Rolls-Royce PhantomLarge SedanA2
2020 Toyota GR SupraCoupeF8

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired97%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 19V684000

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built May 1, 2018 to Sep 2, 2019. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.