Mazda warranty extension CSP11
What it saysDear Mazda Owner: You are receiving this notice because Mazda’s records indicate that your 2019-2020 CX-5, 2016-2020 CX-9, or 2018-2020 Mazda6 vehicle was equipped with a SKYACTIV-G 2.5T (Turbocharged) engine (“Covered… NHTSA’s full summary ↓
Mazda filed this with NHTSA as a warranty extension dated Jun 21, 2025, received Nov 4, 2024, about the engine — 7 documents under this number: CSP11a Warranty, CSP11 Owner Letter, CSP11 Parts Warr, CSP11 Repair and 3 more. It names 10 model years (2016–2020). A warranty extension is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Dear Mazda Owner: You are receiving this notice because Mazda’s records indicate that your 2019-2020 CX-5, 2016-2020 CX-9, or 2018-2020 Mazda6 vehicle was equipped with a SKYACTIV-G 2.5T (Turbocharged) engine (“Covered Vehicle”). Mazda Motor Corporation has decided to conduct a Customer Service Program CSP (11) to inform you that Mazda is extending the limited powertrain warranty to provide necessary repairs free of charge if your Covered Vehicle has coolant leaks at the cylinder head around the exhaust manifold and to inform you that you may be eligible to receive reimbursement for past out-of-pocket expenses you previously incurred for such repairs on the terms and conditions as described below. Powertrain Warranty Extension: Mazda is extending the limited powertrain warranty to 10 years or 120,000-miles, whichever occurs first, to provide necessary repairs at no cost to you if your Covered Vehicle has coolant leaks at the cylinder head around the exhaust manifold. A dealer must inspect and confirm your Covered Vehicle is exhibiting coolant leaks at the cylinder head around the exhaust manifold matching Technical Service Bulletin 01-002/23 (Feb. 10, 2023) for you to receive the repairs at no cost to you.
One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| CSP11a Warranty | Warranty extension | Jun 21, 2025 | 11020034 | PDF, 1,056 KB |
| CSP11 Owner Letter | Warranty extension | Dec 24, 2024 | 11012343 | PDF, 67 KB |
| CSP11 Parts Warr | Warranty extension | Nov 16, 2024 | 11011136 | PDF, 138 KB |
| CSP11 Repair | Warranty extension | Oct 18, 2024 | 11009660 | PDF, 38 KB |
| CSP11 Parts | Warranty extension | Oct 18, 2024 | 11009659 | PDF, 38 KB |
| CSP11 Dealer Letter | Warranty extension | Oct 18, 2024 | 11009658 | PDF, 78 KB |
| CSP11 | Warranty extension | Oct 16, 2024 | 11009661 | PDF, 95 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 819 complaints with NHTSA since 2015. 411 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Mazda CX-5, the 16 owners who gave an odometer reading for Engine reported it at a median of 31,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Mazda has an open TSB Technical Service Bulletin for this and many other Mazda's with the same engine- TSB-Collant Leaks at Cylinder Heads, Bulletin # - 01-013/21 issued 10/15/21 (CRACKED CYLINDER HEADS) My 2019 Mazda is right here on the list: Mazda Dealer claims I have to replace the engine at a cost estimated at $12,000 us dollars no…
2019 Mazda CX-9 · Engine · filed with NHTSA Jan 11, 2024 · ODI 11564776
Fails to accelerate and change gears. This has been happening since we purchased the vehicle. It has been back to the dealership multiple time and has not been resolved. They are unable to find anything wrong. The engine is a 2.5 l turbo. This happens unexpectedly while driving making it hard to get on to the highway or change lanes
2016 Mazda CX-9 · Engine · filed with NHTSA Jul 22, 2019 · ODI 11233883
For some reason this vehicle will make a whoop sound after driving it for a little then idle, either at a stop light or sitting in a parking lot. The first time we heard it we thought that there was a police vehicle in the area. We took it to Mazda dealership, and they didn't what why it was making that sound.
2020 Mazda CX-5 · Engine · filed with NHTSA Jun 19, 2022 · ODI 11469991
In depth: 2019 Mazda CX-5 engine problems → · 2018 Mazda CX-9 engine problems → · 2016 Mazda CX-9 engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group52 other manufacturer communications filed against these Mazda models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-060-26 | Service bulletin | Oct 1, 2026 | NOTE: This service information only applies to vehicles with PYUKD engine and EGR. DESCRIPTION DTC P0402 EGR malfunctions may be falsely det… |
| SA-038-26a | Service bulletin | Sep 4, 2026 | This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCR… |
| 01-010-26 | Service bulletin | Aug 10, 2026 | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION S… |
| SA-048-26 | Service bulletin | Aug 6, 2026 | Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnorma… |
| SA-041-26 | Service bulletin | Jun 19, 2026 | This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter a… |
| 09-019-26 | Service bulletin | Jun 18, 2026 | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-012/21 12/13/21, 06/10/21 and 04/2… |
| SSPD5 | Warranty extension | Apr 29, 2026 | SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settle… |
| SA-026-26 | Service bulletin | Apr 16, 2026 | This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/1… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda CSP11 a recall?
No. A warranty extension is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the CSP11 repair free?
A warranty extension is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does CSP11 cover?
The manufacturer filed it against 10 model years: 2020 Mazda CX-5, 2019 Mazda CX-5, 2020 Mazda CX-9, 2019 Mazda CX-9, 2018 Mazda CX-9, 2017 Mazda CX-9 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.