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Owner complaints · Visibility/Wiper

2020 Hyundai Palisade visibility and wiper problems

132 of the 537 complaints owners filed with NHTSA about the 2020 Hyundai Palisade name the wipers, glass and mirrors (NHTSA’s “Visibility/Wiper” heading — windshields, wipers, washers, mirrors and defrosters). Filed under the same heading: 12 manufacturer bulletins, 1 recall. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

132 complaints 25% of this model year’s 1 report a crash typically at 5k miles

What owners filed about the wipers, glass and mirrors

Source: NHTSA complaint database
132complaints name the wipers, glass and mirrors

1 of the 132 reports a crash · 0 a fire · 2 injuries. Self-reported, unverified.

Filed per year: 2019: 2 · 2020: 65 · 2021: 32 · 2022: 15 · 2023: 10 · 2024: 2 · 2025: 3 · 2026: 3

5kmiles, typically

Half of the 91 owners who gave an odometer reading reported the visibility and wiper problem between 2,000 and 10,000 miles. A median of reports, not the life of a part.

25%of this model year’s complaints

537 complaints in all about the 2020 Hyundai Palisade, 3 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Visibility/Wiper” means the same area of the vehicle, not one fault.

Across model years: Hyundai Palisade visibility and wiper problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the wipers, glass and mirrors. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

I haven't been driving my vehicle very much at all and pushed up to adjust my rearview mirror and it cracked my windsheild
Visibility/Wiper at 2,700 miles Apr 20, 2020 NHTSA owner report
Either a small stone or bug hit my windshield on the highway in the lower center area and windshield now has a small semi circle crack. What ever hit the windshield was so small I could barely hear it when it happened. I've read other complaints about this same issue
Visibility/Wiper at 7,500 miles Apr 15, 2020 NHTSA owner report
There is an l shaped crack in my windshield. My vehicle only has 1,400 miles and now this long crack in the windshield
Visibility/Wiper at 1,375 miles Apr 8, 2020 NHTSA owner report
Driving on the highway and a small pebble hit the windshield. Went home called Hyundai dealership inquired about my bumper to bumper warranty and was told that windshields were not covered. The next day that small crack DOT grew to line cracks about 12-14' long.
Visibility/Wiper at 15,400 miles Apr 6, 2020 NHTSA owner report
While driving on the interstate at 65 MPH, a small pebble struck my windshield and created a 2 inch "spider" crack. The sound of the impact was minimal and had the object that struck my windshield been larger, I believe the object would have penetrated my window and potentially caused injury to my front seat occupant.
Visibility/Wiper at 5,500 miles Apr 1, 2020 NHTSA owner report

What is on file about the wipers, glass and mirrors

Source: NHTSA recalls, investigations and manufacturer communications

Recall filed under this heading

12 manufacturer bulletins filed under this heading

The 0 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the 2020 Hyundai Palisade

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are visibility and wiper problems common on the 2020 Hyundai Palisade?

They are documented: NHTSA holds 132 owner complaints naming the wipers, glass and mirrors on this model year (25% of everything owners filed about it), and 12 manufacturer bulletins, 1 recall are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the wipers, glass and mirrors on the 2020 Hyundai Palisade?

Yes — one campaign is filed under this heading: 22V627000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do visibility and wiper problems show up on the 2020 Hyundai Palisade?

Owners who gave an odometer reading reported it at a median of 5,000 miles; half of them between 2,000 and 10,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Visibility/Wiper" heading cover?

Windshields, wipers, washers, mirrors and defrosters. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.