2020 Hyundai Palisade suspension problems
61 of the 537 complaints owners filed with NHTSA about the 2020 Hyundai Palisade name the suspension (NHTSA’s “Suspension” heading — springs, dampers, control arms and their bushings and joints). Filed under the same heading: 12 manufacturer bulletins. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the suspension
Source: NHTSA complaint database0 of the 61 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.
Filed per year: 2019: 1 · 2020: 2 · 2022: 3 · 2023: 7 · 2024: 12 · 2025: 30 · 2026: 6
Too few of these complaints carry an odometer reading to say when the problem shows up.
537 complaints in all about the 2020 Hyundai Palisade, 6 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Suspension” means the same area of the vehicle, not one fault.
Across model years: Hyundai Palisade suspension problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the suspension. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
Rear shock absorbers are not functioning properly after 70,000 miles. I have had no success after no less than 10 attempts to purchase replacements from dealers and online Hyundai parts suppliers. Hyundai is aware of the defective shock absorber issue but has not corrected the replacement issue
Rear shock absorbers leaking and need replacement Can fail at any time and cause vehicle to swerve while driving Yes,inspected by dealer and was told "its a known issue" Loud clunking noise coming from rear is how we noticed
Vehicle front and rear suspension has unsafe shock/strut equipment, which causes lack of control while driving, audible noise within the passenger compartment, and rough handling
2020 Hyundai Palisade Limited rear and front shock towers and/or stabilizer links rattle and are not stable at low speeds, and probably at high speeds also but for traffic noise. Causing instability when navigating in traffic and under road conditions
The self-leveling rear suspension on this vehicle has failed twice at approximately every 20,000 miles. I do not tow anything or haul heavy loads. It is a family transport vehicle that is primarily operated on smooth, flat paved roads in a suburban environment.
What is on file about the suspension
Source: NHTSA recalls, investigations and manufacturer communications12 manufacturer bulletins filed under this heading
- Z12 OL Warranty extensionJul 15, 2026
- Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Hyundai is extending warranty coverage for the self-leveling re
- 26-TC-001H Service bulletinJun 1, 2026
- Some Palisade (LX2) vehicles may produce noise from AWD coupling vibrations when making turns caused by a logic error with the All Wheel Drive Electronic Control Unit (AWD ECU). This bulletin provides instructions to update the AWD ECU to reduce the coupling noise.
The 2 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.
Other systems with a record on the 2020 Hyundai Palisade
Source: the same files- engine problems 140 complaints
- visibility and wiper problems 132 complaints
- seat belt problems 51 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre suspension problems common on the 2020 Hyundai Palisade?
They are documented: NHTSA holds 61 owner complaints naming the suspension on this model year (11% of everything owners filed about it), and 12 manufacturer bulletins are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the suspension on the 2020 Hyundai Palisade?
No recall campaign is filed under this heading for this model year (there are 5 filed under other headings). A bulletin is not a recall: it carries no federal duty to repair for free.
When do suspension problems show up on the 2020 Hyundai Palisade?
Too few of the complaints carry an odometer reading to say. The model year's page shows the mileage curve across every system where it can.
What does NHTSA's "Suspension" heading cover?
Springs, dampers, control arms and their bushings and joints. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.