2020 Hyundai Palisade seat belt problems
51 of the 537 complaints owners filed with NHTSA about the 2020 Hyundai Palisade name the seat belts (NHTSA’s “Seat Belts” heading — as ODI groups the complaints it receives). Filed under the same heading: 1 recall, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the seat belts
Source: NHTSA complaint database0 of the 51 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.
Filed per year: 2021: 4 · 2022: 2 · 2023: 1 · 2024: 6 · 2025: 17 · 2026: 21
Too few of these complaints carry an odometer reading to say when the problem shows up.
537 complaints in all about the 2020 Hyundai Palisade, 21 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Seat Belts” means the same area of the vehicle, not one fault.
Across model years: Hyundai Palisade seat belt problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the seat belts. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
My driver seat belt has randomly popped off while driving it has happened 4 times since I bought this used 2020 palisade at the end of February it’s very scary and i don’t feel safe in this car. I don’t think it has happened with my kids seatbelts but I don’t trust them , I do not have the exact dates
Both of our side seat of the middle row seatbelts will not buckle randomly or will just release. We’ve brought it in several times and they say they can’t find anything but it does this with my kids just sitting and riding. This has now been happening for years
The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the vehicle.
The seatbelt is flush with the seat and does not allow for a safe and easy fashion to buckle our son in while in his booster seat. We can get it done, but it is extremely difficult and he cannot do it on his own.
Multiple seatbelts in the vehicle seem to be latched properly, then while driving, they become unlatched. This occurs often, but is made worse in colder weather
What is on file about the seat belts
Source: NHTSA recalls, investigations and manufacturer communicationsRecall filed under this heading
- 25V607000 HighSep 11, 2025 · 568,580 vehicles
- Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
NHTSA investigation
- PE24021 Inadvertent Seat Belt Unlatchopened Aug 7, 2024 · closed Dec 12, 2025
- On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protec…
Other systems with a record on the 2020 Hyundai Palisade
Source: the same files- engine problems 140 complaints
- visibility and wiper problems 132 complaints
- suspension problems 61 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre seat belt problems common on the 2020 Hyundai Palisade?
They are documented: NHTSA holds 51 owner complaints naming the seat belts on this model year (9% of everything owners filed about it), and 1 recall, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the seat belts on the 2020 Hyundai Palisade?
Yes — one campaign is filed under this heading: 25V607000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.
When do seat belt problems show up on the 2020 Hyundai Palisade?
Too few of the complaints carry an odometer reading to say. The model year's page shows the mileage curve across every system where it can.
What does NHTSA's "Seat Belts" heading cover?
The area of the vehicle ODI files the complaint under. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.