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Owner complaints · Service Brakes · every model year

GMC Terrain brake problems, 2016–2027

245 of the 1,149 complaints owners filed with NHTSA about the GMC Terrain 2016–2027 name the brakes (NHTSA’s “Service Brakes” heading — the hydraulic brakes, ABS and brake assist). The loudest years: 2018 (83), 2020 (72), 2019 (72). Filed under the same heading across these years: 1 recall campaign. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

245 complaints, 12 model years 21% of everything filed about the Terrain typically at 58k miles

GMC Terrain brake problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the brakesShare of the year’sTypically atOn file under the heading
20270———the year →
2026412%—1 TSBthe year →
2025323%——the year →
202436%——the year →
20230———the year →
20220———the year →
2021822%——the year →
20207237%——the year →
2019 in depth7239%—1 recallthe record →
2018 in depth8337%60k1 recallthe record →
20170———the year →
20160———the year →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the brakes. Nothing here is a rate.

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When the brake complaints were filed, and at what mileage

Source: NHTSA complaint database
245complaints name the brakes, all years

Filed per calendar year, every model year together: 2017: 1 · 2018: 2 · 2019: 3 · 2020: 6 · 2021: 10 · 2022: 28 · 2023: 29 · 2024: 50 · 2025: 61 · 2026: 55

58kmiles, typically

Across the model years, half of the 53 owners who gave an odometer reading reported the brake problem between 34,000 and 95,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the brakes, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

My 2018 Gmc Terrain brakes did not work when coming to a stop at stop lights which caused me to rear end the car in front of me. There was no warning on my SUV nor did I receive a recall on this matter. This happened twice to me in this same vehicle where the brakes did not respond at a low speed causing an accident.
Service Brakes at 44,950 miles Jan 31, 2021 NHTSA owner report
The vacuum pump failed for the second time in less than twelve months. Both times there was no brakes at all when they failed. Both repairs were performed by Gmc dealers. Failures happened while the Terrain was being driven
Service Brakes at 96,500 miles Sep 13, 2020 NHTSA owner report
I was driving on the interstate when my brakes went out. I was able to get off at and exit and pull into a gas station but had to put on the emergency brake
Service Brakes Sep 10, 2023 NHTSA owner report
While on highway service brake system warning light came on,brake became hard to apply almost causing an accident. Vehicle had to be towed to a repair shop(dealer).after paying over $1600 the problem was not resolved and found there are numerous complaints about issues with the terrain and no recall issued.are they waiting til someone…
Service Brakes Aug 18, 2023 NHTSA owner report
my vacuum booster pump for my brakes keeps needing to be replaced. i had to get it replaced twice now & every single time that it stopped working i was driving on the highway at 65 mph and my brakes just suddenly wouldn’t work and we’re very hard to push down. this has happened twice now
Service Brakes Sep 27, 2022 NHTSA owner report

What is on file about the brakes, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaign filed under this heading, any model year

Other systems with a record on the GMC Terrain

Source: the same files

Every system, every model year: GMC Terrain problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which GMC Terrain years have the most brake complaints?

2018, 83; 2020, 72; 2019, 72. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2019 (39%).

Is there a recall for the brakes on the GMC Terrain?

Yes — one campaign is filed under this heading across these model years: 18V576000 (2019). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do brake problems show up on the GMC Terrain?

Owners who gave an odometer reading reported it at a median of 58,000 miles across the model years; half of them between 34,000 and 95,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Service Brakes" heading cover?

The hydraulic brakes, ABS and brake assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.