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Owner complaints · Power Train

2017 Ford Fusion transmission and drivetrain problems

336 of the 1,197 complaints owners filed with NHTSA about the 2017 Ford Fusion name the transmission and drivetrain (NHTSA’s “Power Train” heading — the transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading). Filed under the same heading: 52 manufacturer bulletins, 1 recall. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

336 complaints 28% of this model year’s 6 reports a crash 1 a fire typically at 80k miles

What owners filed about the transmission and drivetrain

Source: NHTSA complaint database
336complaints name the transmission and drivetrain

6 of the 336 reports a crash · 1 a fire · 6 injuries. Self-reported, unverified.

Filed per year: 2016: 1 · 2017: 6 · 2018: 14 · 2019: 27 · 2020: 24 · 2021: 29 · 2022: 49 · 2023: 66 · 2024: 63 · 2025: 41 · 2026: 16

80kmiles, typically

Half of the 206 owners who gave an odometer reading reported the transmission and drivetrain problem between 60,000 and 101,000 miles. A median of reports, not the life of a part.

28%of this model year’s complaints

1,197 complaints in all about the 2017 Ford Fusion, 16 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Power Train” means the same area of the vehicle, not one fault.

Across model years: Ford Fusion transmission and drivetrain problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the transmission and drivetrain. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2017 Ford Fusion Energi. The contact stated while attempting to drive out of the drive-thru, the gear shifter was stuck in park(P). The contact had experienced several failures. The contact stated that the transmission failed to shift into drive.
Power Train at 50,000 miles Feb 18, 2025 NHTSA owner report
Torque convertor weld studs fail the torque convertor will not be connected to the engine flexplate and the vechile will lose the ability to move, increasing the risk for a crash
Power Train Oct 4, 2023 NHTSA owner report
1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" appeared. I could have been in a car accident
Power Train Sep 27, 2023 NHTSA owner report
The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while shifting into gear, the gear shifter defaulted back to park(P). The contact stated that the shift system fault warning light was illuminated.
Power Train at 80,000 miles Feb 10, 2023 NHTSA owner report
The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the "Stop Safely Now" message was displayed and the vehicle then lost motive power. The vehicle was towed to the dealer where it was diagnosed with transmission failure.
Power Train at 131,000 miles Jun 27, 2022 NHTSA owner report

What is on file about the transmission and drivetrain

Source: NHTSA recalls, investigations and manufacturer communications

Recall filed under this heading

52 manufacturer bulletins filed under this heading

The 1 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

P1299 P1285 P0012 P0014 P0011 P0015 P0016 P0017

Codes a bulletin or an owner’s complaint about the 2017 Ford Fusion names on this model year; a code with a record of its own links it.

Other systems with a record on the 2017 Ford Fusion

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are transmission and drivetrain problems common on the 2017 Ford Fusion?

They are documented: NHTSA holds 336 owner complaints naming the transmission and drivetrain on this model year (28% of everything owners filed about it), and 52 manufacturer bulletins, 1 recall are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the transmission and drivetrain on the 2017 Ford Fusion?

Yes — one campaign is filed under this heading: 17V427000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do transmission and drivetrain problems show up on the 2017 Ford Fusion?

Owners who gave an odometer reading reported it at a median of 79,921 miles; half of them between 60,000 and 101,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Power Train" heading cover?

The transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.