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Owner complaints · Steering

2016 Ford Edge steering problems

102 of the 914 complaints owners filed with NHTSA about the 2016 Ford Edge name the steering (NHTSA’s “Steering” heading — the steering column, rack, pump and power assist). Filed under the same heading: 21 manufacturer bulletins, 1 recall. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

102 complaints 11% of this model year’s 4 reports a crash typically at 22k miles

What owners filed about the steering

Source: NHTSA complaint database
102complaints name the steering

4 of the 102 reports a crash · 0 a fire · 4 injuries. Self-reported, unverified.

Filed per year: 2016: 8 · 2017: 38 · 2018: 10 · 2019: 7 · 2020: 8 · 2021: 2 · 2022: 8 · 2023: 7 · 2024: 9 · 2025: 5

22kmiles, typically

Half of the 86 owners who gave an odometer reading reported the steering problem between 7,000 and 48,000 miles. A median of reports, not the life of a part.

11%of this model year’s complaints

914 complaints in all about the 2016 Ford Edge, 5 filed in 2025. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Steering” means the same area of the vehicle, not one fault.

Across model years: Ford Edge steering problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the steering. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

'adaptive steering fault service required' warning light used to come on at random, now it's there permanently. I took some photos of the instrument cluster to illustrate - will attach a file. Happened for the first time 12/15/2016. Stays on permanently since 1/16/2017
Steering at 6,541 miles Jan 20, 2017 NHTSA owner report
My Ford Edge was purchased new in july 2016 (build date of 5/16). In starting up the vehicle on jan. 15 2017 with 6,302 miles on the odometer, the "adaptive steering fault service required" light came on (solid yellow warning). This stayed on for about 15 miles of a 22 mile trip, then went out. I parked the car at a valet service.
Steering at 6,302 miles Jan 16, 2017 NHTSA owner report
Difficulty steering vehicle when car is moving on city street. Have to fight with the steering to keep car on the road
Steering at 8,000 miles Jan 11, 2017 NHTSA owner report
Adaptive steering - service required - light came on - Ford dealer applied a software update which failed. Now are replacing steering wheel. Deemed unsafe to drive. Others have had the same issue and multiple steering wheel replacements
Steering at 1,700 miles Dec 22, 2016 NHTSA owner report
Adaptive steering fault, steering would not register input when fault occur. On start up the car would register the error and make steering difficult with steering input not register to the turning of the wheels. The steering column also makes a grinding noise.
Steering at 3,000 miles Dec 1, 2016 NHTSA owner report

What is on file about the steering

Source: NHTSA recalls, investigations and manufacturer communications

Recall filed under this heading

21 manufacturer bulletins filed under this heading

The 0 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

U3000 B137F B1380 C2003

Codes a bulletin or an owner’s complaint about the 2016 Ford Edge names on this model year; a code with a record of its own links it.

Other systems with a record on the 2016 Ford Edge

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are steering problems common on the 2016 Ford Edge?

They are documented: NHTSA holds 102 owner complaints naming the steering on this model year (11% of everything owners filed about it), and 21 manufacturer bulletins, 1 recall are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the steering on the 2016 Ford Edge?

Yes — one campaign is filed under this heading: 19V632000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do steering problems show up on the 2016 Ford Edge?

Owners who gave an odometer reading reported it at a median of 21,526 miles; half of them between 7,000 and 48,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Steering" heading cover?

The steering column, rack, pump and power assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.