Volkswagen and Audi bulletin SM 29-2024
What it saysThis special notice is to inform dealers to return the parts listed if it meets the criteria provided. NHTSA’s full summary ↓
Volkswagen and Audi filed this with NHTSA as a manufacturer communication dated May 22, 2024, received Jun 11, 2024, about the air bags. It names 7 model years across Volkswagen and Audi (2021–2024). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Volkswagen · Audi.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SM 29-2024 | Other | May 22, 2024 | 11001501 |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 3WA-959-655-P | — | — |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Volkswagen and Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themVolkswagen 4 model years
Audi 3 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 1,061 complaints with NHTSA since 2015.
As I began to move the car, the vehicle suddenly accelerated on its own. I attempted to brake before reaching the stop sign, but the car continued to gain speed. I estimate the vehicle reached approximately 60 mph. Within seconds, I collided with two vehicles and then a palm tree, sustaining a frontal impact.
2023 Audi Q4 e-tron · Air Bags · filed with NHTSA Jan 22, 2026 · ODI 11712662
Car had electrical malfunction warning please contact costumer support and car died and zero damage to the body or the car. But the side air bags faulty went off. This car had a prior recall on file for same issues of car dying off and clerical problems.
2024 Audi Q4 e-tron · Air Bags · filed with NHTSA Dec 18, 2025 · ODI 11705977
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the air bags
Source: same model, same component group9 other manufacturer communications filed against these Volkswagen and Audi models under the same component group (air bags), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| V6919012010479_17 | Service bulletin | Jun 11, 2026 | Inquiries |
| VOS 25 16 | Service bulletin | Feb 5, 2025 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: Th… |
| A6924132074175_1 | Service bulletin | Jul 5, 2024 | This bulletin provides information when the airbag warning light is on; B10174A, B10364A, B197A4A, B197B4A, B10184A, B10194A, B101A4A, B101B… |
| A6924112056406_5 | Service bulletin | Jun 26, 2024 | This bulletin provides information when the airbag warning light is on, DTC B13BCF2 stored in the airbag control module. |
| A6923042072122_1 | Service bulletin | Dec 1, 2023 | This bulletin provides information when the air bag warning light is illuminated, DTC: B10041B stored in the airbag module. |
| A6923962070243_2 | Service bulletin | Oct 9, 2023 | This bulletin requests that the technician open a Pending Service Solution record in instances where the Airbag warning lamp is on; DTCs B1… |
| VIN4APIN20230815 | Service bulletin | Aug 15, 2023 | Customer states MIL-on, P0442 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 store… |
| VIN4APIN20230803 | Service bulletin | Aug 3, 2023 | Customer states MIL-on, P0442 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 store… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen and Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen and Audi SM 29-2024 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SM 29-2024 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does SM 29-2024 cover?
The manufacturer filed it against 7 model years across 2 brands (Volkswagen and Audi): 2024 Audi Q4 e-tron, 2023 Audi Q4 e-tron, 2022 Audi Q4 e-tron, 2024 Volkswagen ID.4, 2023 Volkswagen ID.4, 2022 Volkswagen ID.4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.