Audi bulletin A6923962070243_2
What it saysThis bulletin requests that the technician open a Pending Service Solution record in instances where the Airbag warning lamp is on; DTCs B10174A, B10364A, B197A4A, B197B4A, B10184A, B10194A, B101A4A, B101B4A. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Oct 9, 2023, received Nov 6, 2023, about the air bags. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin requests that the technician open a Pending Service Solution record in instances where the Airbag warning lamp is on; DTCs B10174A, B10364A, B197A4A, B197B4A, B10184A, B10194A, B101A4A, B101B4A.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A6923962070243_2 | Service bulletin | Oct 9, 2023 | 10243952 | PDF, 139 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 65 complaints with NHTSA since 2015.
As I began to move the car, the vehicle suddenly accelerated on its own. I attempted to brake before reaching the stop sign, but the car continued to gain speed. I estimate the vehicle reached approximately 60 mph. Within seconds, I collided with two vehicles and then a palm tree, sustaining a frontal impact.
2023 Audi Q4 e-tron · Air Bags · filed with NHTSA Jan 22, 2026 · ODI 11712662
Car had electrical malfunction warning please contact costumer support and car died and zero damage to the body or the car. But the side air bags faulty went off. This car had a prior recall on file for same issues of car dying off and clerical problems.
2024 Audi Q4 e-tron · Air Bags · filed with NHTSA Dec 18, 2025 · ODI 11705977
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the air bags
Source: same model, same component group5 other manufacturer communications filed against the Audi Q4 e-tron under the same component group (air bags), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A6924132074175_1 | Service bulletin | Jul 5, 2024 | This bulletin provides information when the airbag warning light is on; B10174A, B10364A, B197A4A, B197B4A, B10184A, B10194A, B101A4A, B101B… |
| A6924112056406_5 | Service bulletin | Jun 26, 2024 | This bulletin provides information when the airbag warning light is on, DTC B13BCF2 stored in the airbag control module. |
| SM 29-2024 | Other | May 22, 2024 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| A6923042072122_1 | Service bulletin | Dec 1, 2023 | This bulletin provides information when the air bag warning light is illuminated, DTC: B10041B stored in the airbag module. |
| A6923912056406_4 | Service bulletin | Jun 30, 2023 | This bulletin provides information for when the airbag warning light is on and DTC B13BCF2 is stored in the airbag control module. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A6923962070243_2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A6923962070243_2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A6923962070243_2 cover?
The manufacturer filed it against 3 model years: 2024 Audi Q4 e-tron, 2023 Audi Q4 e-tron, 2022 Audi Q4 e-tron. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.