Volkswagen and Audi bulletin SM 19-2025
What it saysThis special notice is to inform dealers to return the parts listed if it meets the criteria provided. NHTSA’s full summary ↓
Volkswagen and Audi filed this with NHTSA as a manufacturer communication dated Mar 11, 2025, received Apr 4, 2025, about the steering. It names 11 model years across Volkswagen and Audi (2021–2026). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Volkswagen · Audi.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SM 19-2025 | Other | Mar 11, 2025 | 11016577 |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 1EB-422-062-B | — | — |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Volkswagen and Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themVolkswagen 6 model years
Audi 5 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 11 model years this bulletin names have filed 1,093 complaints with NHTSA since 2015. 5 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
While backing out of the drive way, electronic console of the car went black, we lost control over steering and accelerator functions and potentially brakes (unsure) while car was still moving. This happened at low speed (5-10 MPH). The instrument panel showed message to call service immediately.
2021 Volkswagen ID.4 · Steering · filed with NHTSA Mar 11, 2022 · ODI 11456294
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group21 other manufacturer communications filed against these Volkswagen and Audi models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2074846_5 | Service bulletin | Sep 22, 2026 | This bulletin provides information about vibrations and rotational steering vibrations. |
| TSB_2083019_1 | Service bulletin | Aug 21, 2026 | This bulletin provides information about noises when steering. |
| V4418012043620_10 | Service bulletin | Aug 11, 2026 | Warranty Alignment Worksheet |
| V4826012080200_1 | Service bulletin | Jan 20, 2026 | Assessment of Damage to steering wheel leather |
| TSB_2074846_4 | Service bulletin | Jan 13, 2026 | This bulletin provides information about vibrations and rotational steering vibrations. |
| TSB_2028220_13 | Service bulletin | Dec 11, 2025 | This bulletin provides regarding visual damage for all vehicles. |
| TSB_2074846_3 | Service bulletin | Oct 17, 2025 | This TSB provides information regarding rotational and other steerihng wheel vibrations. |
| TSB_2075199_2 | Service bulletin | Sep 25, 2025 | This bulletin provides information when there is a prompt to take over steering; hands off detection. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen and Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen and Audi SM 19-2025 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SM 19-2025 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does SM 19-2025 cover?
The manufacturer filed it against 11 model years across 2 brands (Volkswagen and Audi): 2026 Audi Q4 e-tron, 2025 Audi Q4 e-tron, 2024 Audi Q4 e-tron, 2023 Audi Q4 e-tron, 2022 Audi Q4 e-tron, 2026 Volkswagen ID.4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.