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Manufacturer communication · Service bulletin

Volkswagen bulletin 24.0.1 - 2.50.2

What it saysThis communication is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module. NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated May 20, 2024, received Jun 11, 2024, about the lane departure — 4 documents under this number: VOS-24-66, VOS-24-64, VOS-24-63, VOS-24-62. It names 5 model years (2018–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Superseded. Volkswagen replaced this bulletin with VOS-24-74 dated May 29, 2024. Read that one first; this page stays as the record of what was filed under 24.0.1 - 2.50.2.

This communication is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module. B1022F0: Passenger occupant detection system control module no basic setting NOTE: Communication with the airbag control module -J234 has failed.

Manufacturer campaign id 24.0.1 - 2.50.2 Kind Service bulletin Manufacturer date May 20, 2024 Received by NHTSA Jun 11, 2024 Components Lane Departure, Service Brakes, Air Bags Superseded by VOS-24-74 (May 29, 2024), VOS-24-70 (May 29, 2024) First dated May 8, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
VOS-24-66Service bulletinMay 20, 202411001515PDF
VOS-24-64Service bulletinMay 16, 202411001514PDF
VOS-24-63Service bulletinMay 16, 202411001513PDF
VOS-24-62Service bulletinMay 8, 202411001512PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the assist for the 2018 Atlas →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 1,463 complaints with NHTSA since 2015. 219 of them name Service Brakes, Air Bags — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Volkswagen Atlas, the 44 owners who gave an odometer reading for Service Brakes reported it at a median of 14,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Automatic braking system is faulty. When I pull out of driveways or parking lots the sensors are activating and the maneuver braking is applied and the car comes to an abrubt stop in the middle of the road. Everytime this has occured there has not been an object or car present. This system is faulty and dangerous.

2018 Volkswagen Atlas · Service Brakes · filed with NHTSA Jul 11, 2018 · ODI 11110813

When pressing on the brake pedal while while the car is using ACC and slowing down for traffic ahead the car lessons the amount of regenerative braking applied. This dangerous situation occurs whenever added breaking is needed for slowing traffic beyond what the car is automatically applying for ACC.

2022 Volkswagen ID.4 · Service Brakes · filed with NHTSA Feb 28, 2023 · ODI 11509516

Purchased new 2018 Atlas at herog meier VW dealership in beaverton oregon on 5-19-18. Upon driving home from dealership the airbag error light came on and would not go out. Called dealer once home and immediately drove back to dealer. They said to drive it and come back monday to service department.

2018 Volkswagen Atlas · Air Bags · filed with NHTSA Jun 2, 2018 · ODI 11099361

In depth: 2018 Volkswagen Atlas brake problems → · 2018 Volkswagen Atlas airbag problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the lane departure

Source: same model, same component group

6 other manufacturer communications filed against these Volkswagen models under the same component group (lane departure), newest first.

NumberKindDatedNHTSA’s summary
TT 96 26 01Service bulletinSep 17, 2026Heat Sensative Trouble Shooting Explanation.
4F79Service bulletinApr 15, 2025Update Programming of Driver Assistance System Front Camera - R242-
VOS-24-120Service bulletinSep 23, 2024This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is f…
VOS-24-74Service bulletinMay 29, 2024This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is f…
24.0.1 - 2.50.1Service bulletinMay 8, 2024This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is f…
24.0.1 - 2.50.0Service bulletinMay 2, 2024This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is f…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen 24.0.1 - 2.50.2 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24.0.1 - 2.50.2 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.

Which vehicles does 24.0.1 - 2.50.2 cover?

The manufacturer filed it against 5 model years: 2018 Volkswagen Atlas, 2024 Volkswagen ID.4, 2023 Volkswagen ID.4, 2022 Volkswagen ID.4, 2021 Volkswagen ID.4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.