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Manufacturer communication · Service bulletin

Subaru bulletin 15-246-19R

Subaru filed this with NHTSA as a service bulletin dated Jun 30, 2026, received Oct 1, 2019, about the electrical system — 20 documents under this number. It names 23 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit “Authentication Keyâ€� supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available. The new vehicles utilize an Immobilizer Type “Gâ€� or “Hâ€� system depending on model: • G: Vehicles with a turn key ignition switch • H: Keyless Access with Push-Button Start.

Kind Service bulletin Manufacturer date Jun 30, 2026 Received by NHTSA Oct 1, 2019 Components Electrical System, Engine, Equipment First dated Sep 17, 2019

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
15-246-19RService bulletinJun 30, 202611034268not yet checked
15-246-19RService bulletinJan 8, 202611027977not yet checked
15-246-19RService bulletinDec 23, 202511027103not yet checked
15-246-19RService bulletinJul 1, 202511021246not yet checked
15-246-19RService bulletinJun 26, 202511019951not yet checked
15-246-19RService bulletinDec 30, 202411012268not yet checked
15-246-19RService bulletinJul 1, 202411002728not yet checked
15-246-19RService bulletinJan 2, 202410249591not yet checked
15-246-19RService bulletinJun 30, 202310238472not yet checked
15-246-19RService bulletinDec 30, 202210228796not yet checked
15-246-19RService bulletinOct 12, 202210225762not yet checked
15-246-19RService bulletinJun 30, 202210215437not yet checked
15-246-19RService bulletinMar 22, 202210209935not yet checked
15-246-19RService bulletinJan 4, 202210207171not yet checked
15-246-19RService bulletinDec 29, 202110205931not yet checked
15-246-19RService bulletinJun 30, 202110198775not yet checked
15-246-19RService bulletinMay 4, 202110194824not yet checked
15-246-19RService bulletinDec 15, 202010185078not yet checked
15-246-19RService bulletinDec 23, 201910169850not yet checked
15-246-19RService bulletinSep 17, 201910165506not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Subaru 15-246-19R a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 15-246-19R repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 15-246-19R cover?

The manufacturer filed it against 23 model years: 2024 Subaru Ascent, 2023 Subaru Ascent, 2024 Subaru BRZ, 2023 Subaru BRZ, 2022 Subaru BRZ, 2024 Subaru Crosstrek and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.