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Manufacturer communication · Service bulletin

Subaru bulletin 12-269-25R

Subaru filed this with NHTSA as a service bulletin dated Aug 31, 2026, received Sep 3, 2026, about the electrical system. It names 8 model years (2019–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area. This is an revised version of the original bulletin.

Kind Service bulletin Manufacturer date Aug 31, 2026 Received by NHTSA Sep 3, 2026 Components Electrical System, Structure

Document filed under this number

DocumentKindDatedNHTSA id
12-269-25RService bulletinAug 31, 202611036824

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Subaru 12-269-25R a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 12-269-25R repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 12-269-25R cover?

The manufacturer filed it against 8 model years: 2026 Subaru Forester, 2025 Subaru Forester, 2024 Subaru Forester, 2023 Subaru Forester, 2022 Subaru Forester, 2021 Subaru Forester and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.