Subaru bulletin 07-241-26
What it saysThis Service Information Bulletin was developed to provide removal and installation tips to be followed when working with EyeSight Stereo Cameras. NHTSA’s full summary ↓
Subaru filed this with NHTSA as a service bulletin dated Jun 11, 2026, received Jul 2, 2026, about the forward collision avoidance. It names 27 model years (2022–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Service Information Bulletin was developed to provide removal and installation tips to be followed when working with EyeSight Stereo Cameras.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 07-241-26 | Service bulletin | Jun 11, 2026 | 11034247 | PDF, 11,404 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 27 model years this bulletin names have filed 1,008 complaints with NHTSA since 2015. 333 of them name Forward Collision Avoidance, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Warning light on infotainment screen for Eyesight and Transmission Oil issues. Warning from MySubaru System via website. Warning on Infotainment screen while using CarPlay "There was a problem loading this content." Contacted Subaru of America Britt Senior Customer Service Advocate telling them dealer is not making appointment to fix car…
2024 Subaru Legacy · Electrical System · filed with NHTSA Oct 11, 2024
The contact owns a 2026 Subaru Ascent. The contact stated that on several occasions while driving at highway speeds, the vehicle experienced phantom braking and independently came to an abrupt stop. The vehicle was taken to a dealer to be diagnosed; however, the failure was not duplicated. The manufacturer was notified of the failure.
2026 Subaru Ascent · Forward Collision Avoidance · filed with NHTSA Sep 25, 2026
We were traveling on a limited access highway at approximately 65 miles an hour. Both the adaptive cruise control and the driver assist were engaged. A car approximately four car lengths ahead of us exited the highway into the breakdown lane. My car slammed on its brakes and reduced speed to less than 40 miles an hour with no warning.
2023 Subaru Forester · Forward Collision Avoidance · filed with NHTSA Jun 19, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group5 other manufacturer communications filed against these Subaru models under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| EEA-26 | Service bulletin | Jan 5, 2026 | This Product Enhancement Program announces the availability of a reprogramming file pack for the eyesight control module. This software upda… |
| 07-226-24R | Service bulletin | Apr 30, 2025 | This bulletin announces availability of new reprogramming files developed to address the following two symptoms: SYMPTOM #1: After the EyeSi… |
| 07-225-24R | Service bulletin | Oct 31, 2024 | "This bulletin announces the availability of new reprogramming files developed to address the following three symptoms. SYMPTOM #1: After th… |
| 07-226-24 | Service bulletin | Mar 18, 2024 | This bulletin announces availability of new reprogramming files to address EyeSight camera DTC B28C7 and EyeSight enters a temporary halt mo… |
| 12-253-23 | Service bulletin | Dec 29, 2023 | This bulletin announces the availability of new reprogramming files developed to address two symptoms: Cooling fans inoperable with EyeSight… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Subaru 07-241-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 07-241-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 07-241-26 cover?
The manufacturer filed it against 27 model years: 2026 Subaru Ascent, 2025 Subaru Ascent, 2024 Subaru Ascent, 2023 Subaru Ascent, 2026 Subaru Crosstrek, 2025 Subaru Crosstrek and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.