Subaru bulletin EEA-26
What it saysThis Product Enhancement Program announces the availability of a reprogramming file pack for the eyesight control module. NHTSA’s full summary ↓
Subaru filed this with NHTSA as a service bulletin dated Jan 5, 2026, received Feb 2, 2026, about the forward collision avoidance. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Product Enhancement Program announces the availability of a reprogramming file pack for the eyesight control module. This software update package will allow the following functions to operate: 1. Hands-Free Assist, 2. Active Lane Change Assist, 3. Pre-Curve Speed Control,4. Automatic Resume Assist, 5. Emergency Stop Assist with Safe Lane Selection.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| EEA-26 | Service bulletin | Jan 5, 2026 | 11027976 | PDF, 1,568 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 16 complaints with NHTSA since 2015. 5 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I have owned this vehicle since January 2026. It's the first vehicle I have owned with a forward collision warning system and active emergency braking. And this is the first time this "failure" has happened, so far...
2026 Subaru Outback · Forward Collision Avoidance · filed with NHTSA Sep 15, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group2 other manufacturer communications filed against the Subaru Outback under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 07-225-24R | Service bulletin | Oct 31, 2024 | "This bulletin announces the availability of new reprogramming files developed to address the following three symptoms. SYMPTOM #1: After th… |
| 07-225-24 | Service bulletin | Mar 13, 2024 | "This bulletin announces the availability of new reprogramming files developed to address the following three symptoms: EyeSight camera coo… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Subaru EEA-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the EEA-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does EEA-26 cover?
The manufacturer filed it against 1 model year: 2026 Subaru Outback. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.